PLS HELP ME, I GOT PROBLEM WIT MY IPOD CLASSIC 80GB. THE SCREEN KEEP APPEAR "DO NOT DISCONNECT" ALL THE TIME. I TRIED TO SWITCHED OFF BUT NOTHING HAPPEN AND I CAN HEAR THE HARDDISC STILL RUNNING MAY BE ITS HANG UP.
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Re: DO NOT DISCONNECT APPEAR ALL THE TIME
Try to do a reset by holding down the menu and select button together till the screen goes blank. The screen will soon pop up with the Apple logo and it will restart. If you can't reset it, then if you know how to take the back off, take it off and carefully prise up the brown lock on the power connector, release the power cable, then put it back and push down the brown lock to lock it in. Put the back on again and start her up.
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Is it still on or does it stay frozen off? If it's still on and frozen, simple hold the top button and the home button at the same time and wait until it restarts and the apple logo will appear. Then if it does this again later on when using the iPod, do the same thing and plug it into the computer and do a full restore or upgrade.
I had the same problem. And I coudn't remember my SCREEN LOCK Password as your son. So what I did was I just disconnecteed my IPOD while it was connected to itunes without properly ejecting. This method doesn't retrieve or resets the password, it justs opens your ipod out of the screen lock. so your son can hear his music as usual until he can get a password retreive helper.