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My pellet stove will start but the auger will not drop pellets. What should I do.

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You need to replace the auger motor. Go to fasco .com they may have one. Or enco.com I have a pellet stove and i have replaced both the auger motor and the motor that turns the hopper.

Posted on Nov 20, 2008

  • softvar Mar 06, 2017

    Go to www.pelletstovemaster.www.pelletstovemaster.com

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SOURCE: St Croix pellet stove: pellets drop

ignitior is bad ....

Posted on Mar 29, 2008

6ya6ya
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Posted on Jan 02, 2017

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No flame. The auger works fine and the pellets are feeding in. There is no fire to burn them.


Do you have a user's manual? Most pellet stoves need to be lit before starting the auger to sustain the fire.

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Hello Ethan, First I would uncouple and remove the auger motor from the auger shaft. Next turn the stove on to see if the auger motor turns. If it does turn, try to hold the motor shaft with your hand to determine if the motor has sufficient torque to turn the auger. If motor seems to be strong enough , use a pair of pliers or a vise grips and try to rotate the auger shaft. If the auger will not turn, it might be clogged up with pellets or pellet dust. The clog will have to be removed. If that is the case, I think the gears in the motor are stripped and a new motor is in order. Note: Damp pellets swell up and turn hard as concrete when they dry out.

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The softwood pellets are not the problem. The problem is the quality of those pellets. Make sure you are not using last years fuel and it has not been stored outside. Also check the auger system for junk, gouging and bending of the auger.

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Is the auger light coming on to and dropping pellets into the burn pot? If the auger light is not coming on, you probably have an issue with the board controlling it. If the auger light is coming on, and pellets are dropping into the burn pot and it is still not lighting, then you have only a few other possible problems.
1. The air damper is not allowing enough air in, so pull the damper rod out 1/8" increments until it lights.
2. Your ignitor is faulty and not producing enough heat to light the stove. You can either contact a local dealer and get a replacement ignitor, or you can manually light the stove with a special firestarting gel made for pellete stoves. When you press the start button look into the burn pot. If the ignitor isn't bright orange, you aren't getting enough heat from it.

Hope this helps...good luck.

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