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No ringtones on sony W890i, however speaker is working fine when playing songs, or radio.

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  • Anonymous Apr 01, 2009

    I too have the same issue. Why doesnt Sony Ericsson acknowledge the problem and recall this model? My friend has the exact same problem too!

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I had the exact same problem and unfortunately all the software/firmware changes in the world won't fix it...it's a broken wire to the speaker - a hardware problem. I brought mine back to the shop (because it was still within warranty and have it back fixed in about two weeks. That's what the problem report said when I got it back. A known issue with this phone.

Posted on Nov 26, 2008

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1 Answer

When i recieved call i cant hear the ringtone only feel the vibrate but the speaker work when i listen to music or radio


Please check if the ringtone is selected as off. If it is selected as off then make it on and select the volume.

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My sony ericcson w890i alerts, alarms & ringtone stopped working!


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Do a Master Reset on the phone which may help. To do this make sure anything stored onto your phone is stored to the SIM or Memory Card; i.e. phone contacts./messages/pictures. Go to Settings and under General scroll down to ‘Master Reset’ then reset all. It should switch itself off and reboot within a few minutes. Give it couple of days before you start using it.


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I have a sony ericsson w890i and when I recieve a call there is no ringtone. I have tried different ringtones and they all play on the speaker but not when I get a call.I have reset the phone and...


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The front speaker needs replacing. Songs/MP3's are played through the back speakers, thats why you can hear them when you play them individually.

Ive been quoted around £50 from an online mobile phone repair centre to replace it.

Needless to say, Ive sent my phone back for a refund, and i wont be buying this phone again.

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