Question about Video Game Consoles & Games

1 Answer

I purchased an xbox 360 in September of 2007. I now have the "3 Red rings" popping up when I turn on the console. I read an article that's also from 2007 that Microsoft would fix any console with this problem at no charge. Is this statement legit still? Here is the link: http://www.quickonlinetips.com/archives/2007/07/microsoft-offers-free-repair-of-xbox-360-three-red-flashing-lights-errors/

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 15 Answers

Yes they have a 3 year warranty,i have sent back 2.go to www.xbox.com and register your xbox and request a repair and they will ship out a box and everything will be free.if you would rather call it's 1-800-4my-xbox.if this was helpful to you please leave a feedback rating

Posted on Nov 20, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Bought a 360 arcade in December and it wont read alot of new games. We think it is burning the disk instead of reading them. It also was showing a red ring of death two weeks after our purchase. We bought...


Hi,

Because the Xbox is new (less that a year old) Microsoft will repair this problem for free whether the red ring has 1,2 or 3 flashing red lights.

You will also need to tell them about the laser not reading properly.

They will no doubt send you a replacement Xbox as they are well aware of these issues and have even extended their warranty to 3 years with the 3 light red ring of death.

You may however have to wait something in the region of 6 weeks for the Xbox to be returned.

If you need anymore advice please post back.


Regards.

Jul 19, 2010 | Microsoft Xbox 360 Console

1 Answer

My Xbox 360 powers on normally I can hear the startup of my Xbox but there is no video. I have purchased new AV cables and ended up with the same result. I think that it could be my video card within the...


It may be your video output i.e. your TV. Check your console on another TV or projector. It shouldn't be your console's AV cable output if the audio works. (both audio and video come from that cable) I'm not completely certain you can solve it if it's your console, unless you send it in or pop up the case and mess with it (which is inadvisable). Give Xbox a call and they'll help you troubleshoot it- 1-800-4MYXBOX. If your still within your warranty years, and it needs to be sent in, you shouldn't be charged. Good Luck!

P.S. If you've got red rings around the display, check out these links:
1 red ring
2 red rings
3 red rings
4 red rings

Jan 05, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox360 power cycles by itself


do any lights flash etc, if so check below;


Two red indicator lights flash on the Ring of Light, or no lights flash on the Ring of Light. uparrow.gifBack to the top CAUSEThis may happen in the following situations: The auto-off setting is turned on,... loadTOCNode(1, 'cause'); This may happen in the following situations:
  • The auto-off setting is turned on, and the console has been inactive for six hours.
  • The console is too hot.
  • There is a problem with the power supply.
uparrow.gifBack to the top THINGS TO TRYTo identify and fix the problem, follow these steps:To begin troubleshooting thi... loadTOCNode(1, 'whattotry'); To identify and fix the problem, follow these steps:
  1. To begin troubleshooting this problem, check if the auto-off feature is turned on. To check if the auto-off feature is turned on, follow these steps:
    1. Start the Xbox 360 console without a disc in the disc tray.
    2. In the System section of the Xbox 360 Dashboard, select Console Settings.
    3. In the Console Settings area, select Auto-Off.
    4. Examine the option to see if it set for auto-off. If it is set for auto-off, change your selection.
  2. If the auto-off feature is not turned on and this is the first time the Xbox 360 console has turned off unexpectedly, let's do a simple test before we continue troubleshooting.

    To do this test, turn the Xbox 360 off for about 10 minutes. Then turn the console on and see if the problem occurs again. If the Xbox 360 console turns off unexpectedly again, make a note of how long the Xbox 360 console is on before the console turns off automatically.
  3. If the auto-off feature is turned off but the problem happens again, check the appearance of the Ring of Light to determine what to do next.
    • The two lights in the left quadrant of the Ring of Light flash red: The internal temperature of the Xbox 360 console may be too high. In this case, turn off the Xbox 360 console, and let it cool down. It may take several hours for the console to cool enough.

      Also, make sure that the ventilation openings on the console are not blocked. (For example, the ventilation openings may be blocked if you place the Xbox 360 console on a soft surface, like a bed or a sofa.) Also make sure that the console is not located in a poorly-ventilated place, such as an enclosed bookcase or stereo cabinet. For more information about what to do if the two red lights in the left quadrant on the Ring of Light flash red, click the following article number to view the article in the Microsoft Knowledge Base: 907533 (http://support.microsoft.com/kb/907533/ ) Two of the lights on the Ring of Light on the front of your Xbox 360 console flash red
    • No lights are flashing on the Ring of Light: In this case, we should check the lights on the Xbox 360 power supply for hints on how to fix the problem. A green light indicates that the power supply is correctly functioning.

      For more information about the power supply light, click the following article numbers to view the articles in the Microsoft Knowledge Base: 906103 (http://support.microsoft.com/kb/906103/ ) Troubleshooting your Xbox 360 Power Supply when the light is not illuminated 906102 (http://support.microsoft.com/kb/906102/ ) Troubleshooting your Xbox 360 Power Supply when the light is orange 906101 (http://support.microsoft.com/kb/906101/ ) Troubleshooting your Xbox 360 Power Supply when the light is red

Jul 31, 2009 | Microsoft Xbox 360 Console

2 Answers

Xbox360 and the 3 red lights


Three of the lights on the Ring of Light on the front of your Xbox 360 console flash red View products that this article applies to. if (!loadTOCNode) {var loadTOCNode = function(){}} Expand all | Collapse all if (kb_page_object) { kb_page_object.kb_imageExpandHoverText = 'Click to expand this image'; } SYMPTOMS Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360... loadTOCNode(1, 'symptoms'); Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360 console. The upper-right quadrant light is the only light that does not flash red. uparrow.gifBack to the top CAUSE The three flashing red lights may indicate that there is a hardware problem with... loadTOCNode(1, 'cause'); The three flashing red lights may indicate that there is a hardware problem with your Xbox 360 console. uparrow.gifBack to the top MORE INFORMATION If you are experiencing this problem, you can submit a console-repair request on... loadTOCNode(1, 'moreinformation'); If you are experiencing this problem, you can submit a console-repair request online. However, before you submit your request, first try the following two steps to verify the problem:
  1. When you turn on the console, look at the light on the power supply. The power supply light should illuminate green even if the three lights on the Ring of Light flash red. If the power supply light is not green, please follow the steps in one of the following Microsoft Knowledge Base articles: 906101 (http://support.microsoft.com/kb/906101/ ) Troubleshooting your Xbox 360 Power Supply when the light is red 906102 (http://support.microsoft.com/kb/906102/ ) Troubleshooting your Xbox 360 Power Supply when the light is orange 906103 (http://support.microsoft.com/kb/906103/ ) Troubleshooting your Xbox 360 Power Supply when the light is not illuminated
  2. Turn off the console. Wait 10 seconds, and then turn on the console again to see whether the problem re-occurs.
If your console continues to display three flashing red lights, your console may have to be repaired. For more information about how to start the repair process online, please visit http://www.xbox.com/support (http://www.xbox.com/support) , and then click Repair your console in the upper-right part of the Web page. Note Online console repair service is currently not available in all countries and regions.If you want to instead contact Xbox Customer Support directly, please visit http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) for information about how to do this.

Dec 06, 2008 | Video Game Consoles & Games

3 Answers

My xbox 360 had red eye


in the beginning on the ring of lights?

Sep 05, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox 360


if it is under warranty maybe you can ask the manufacturer if they can replace it or yuo can try to check this forum website also:
http://forums.xbox-scene.com/index.php?s=a80517f4a3a729e4ea6e710fc69b944f&showtopic=656926&pid=4316084&st=0&#entry4316084

Aug 22, 2008 | Microsoft Xbox 360 Console

3 Answers

Need help


i think you need to take it back, but if you get it back together get rid of all the data you dont need from your xbox it works. and the rings go away.

Aug 13, 2008 | Microsoft Xbox 360 Console

6 Answers

3 red lights and one green one in the middle HELP


how can i fix this ring of death it will not let me play the game

Jul 31, 2008 | Microsoft Xbox 360 Console

2 Answers

XBOX 360 won't read discs


I had a similar problem with the 360. I had the red ring of death. You can send the console in by calling the help line for xbox.com. They will send you a box and you will have to send it back to them. It is free. No receipt needed.

Jan 13, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Video Game Consoles & Games Logo

Related Topics:

43 people viewed this question

Ask a Question

Usually answered in minutes!

Top Video Game Consoles & Games Experts

Josh Whitehead
Josh Whitehead

Level 3 Expert

1148 Answers

yadayada
yadayada

Level 3 Expert

71856 Answers

Brad Brown

Level 3 Expert

15220 Answers

Are you a Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...