1) Check the settings of your anti-virus program. A lot of times an anti-virus program will not let a program download.
2) The main thing with Adobe Flash Player, is that it will NOT install a new version of Flash Player; with an old version present.
And it will NOT automatically delete the old version.
Use the Adobe Flash Player Uninstaller tool.
Then go back to Adobe Flash Player Support, and download AND install the newest version of Adobe Flash Player.
Adobe Flash Player Uninstaller tool,http://www.adobe.com/support/flashplayer/downloads.html
Go down to the bottom of the page, where it states in bold print -
Adobe Flash Player Uninstaller
Click on the blue - Tech note - in the paragraph.
Takes you to here,http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
Scroll down to -
1. Download the uninstaller for Flash Player
Click on the blue - uninstaller - underneath the above heading. [Uninstaller (674KB) ]
A small window will come up. Click on Save File.
A small download window will come up.
Allow the file to fully download, then DOUBLE-click right on the file name.
At the bottom of the next 3 small windows, click on Next, Next, and Finish.
If you are not asked to restart your computer, do so.
When Windows loads back up again, go back to Adobe Flash Player Support, download and install the newest version of Adobe Flash Player.