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Maxtor one touch III, Error code 10. Cannot access the device on any computer and "USB device not recognized". How do I get my data off of this thing?

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  • joeytel Dec 20, 2008

    connect usb ext drive and get error loading ..same thing happens on other computers error cod 10

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  • 270 Answers

The drive has failed. Most likely your data is lost, or will be very expensive to retrieve by a specialist.

Posted on Nov 20, 2008

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I have a Maxtor One Touch 4 500G backup device that is not recognized by Windows XP Professional returning the following error message: One of the USB devices attached to this computer has...


Try to plug in the usb device in the pport which is at the back of your system. This should work. If not then revert back. 
Thanks

Aug 28, 2008 | PC Desktops

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My computer is running very slow. So I ran test of my Maxtor 6Y160M0 hard drive using the computer's "PC-Doctor" software. The 'linear' test failed, giving me an error code the instructions...


the drive is going bad
Try to format the Maxtor.
NOTE: obviously backup all important data to a removable drive or CD.
You will have to reinstall windows. so before doing this, make sure that you have the cd and Product key (usually on CD case).

Aug 09, 2008 | PC Desktops

1 Answer

Maxtor III 500 GB external hard drive is no longer recognized by computer. No driver installed ???


Drivers are not necessary for hard drives - as long as your computer recognized it when you first installed it, you're all set. It sounds like your hard drive has failed, or become disconnected. Check the connections for IDE or SATA, and power. If they're both connected properly, listen when you power up the computer to hear if that particular hard drive spins up. If it doesn't, it might be dead.
If you have access to another computer, try installing the drive into it temporarily and see if it is recognized in that computer. If the drive has failed, you might be able to get it replaced by Maxtor if it's still under warranty. Unfortunately they will not recover any data on the drive for you; you must pay a data recovery specialist to recover any data on the drive, and this is expensive, so only do this if it's extremely important data.

Jun 10, 2008 | PC Desktops

1 Answer

Purchased Maxtor ONE TOUCH III. when I had XP. Now that I have Vista, mAXTOR DOESN'T RECOGNIZE IT. iS THERE AN UP-DATE? nEED HELP. Thanks Marty xmartico@san.rr.com


Hey xmartico,

If your recent update from Windows XP to Windows Vista has been the only major change to your computer system since you could access your Maxtor One Touch III last, you may simply need to reinstall the Maxtor software to resolve the problem.

Information provided by the manufacturer has suggested that if no password was ever set, the hard drive should work with Vista immediately with no additional work required. If you had chosen a password however, you may need to reinstall the software and reboot every time you disconnect/shut down the external drive, or disable your user account control (UAC). Please keep in mind though that disabling UAC is strongly discouraged, as it may open your computer to attacks by various malware programs including viruses and spyware.

If you're still not quite sure how to proceed, I would strongly recommend contacting Maxtor directly for further assistance.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 01, 2008 | PC Desktops

1 Answer

Maxtor one touch 4 mini- not connected! The single USB cable is in the Computer USB port.So far so good. When the second USB connector-with 2 cables is inserted to another Computer’s USB Port I start...


Quite strange.. I would suggest that maybe one of the usb ports is faulty.. Or ofcourse, one of the cables.. Or the usb port has been mis-wired inside the pc. That has been done before. Anyway, do you have access to 2 usb drives.. I mean micro/thumb drives? I'd test each port by itself first, to see if they operate correctly, then if they do, use the two usb drives in the two usb ports at the same time, to test read & write.. I guess there are other things you could try, like going to control panel, system, hardware, device manager & checking on the status of the usb ports. That may tell you something worthwhile. Whatever you do, test each port with the one single cable. Yer, this is a strange fault. Let me know how you go. Rgds,

May 11, 2008 | PC Desktops

1 Answer

Maxtor nightmare


This small program works for most things...see if it will restore your data. RECUVA DOWNLOAD

Apr 26, 2008 | PC Desktops

1 Answer

Maxtor one touch III 500g, got knocked over and now when its switched on it just beeps at me, and nothing appears to happen. I can't see any damage but it's certainly not working.


First things first;
hello
1) verify the connection
2) you have to change the Disk on another USB port 2.0
3) if you got warranty I suggest you change the device.** if apply.
good luck

Mar 21, 2008 | PC Desktops

2 Answers

Maxtor One Touch III


Download and run maxtor powermax, when you run the program it will idenify your hard drives, select your one touch and run the recertify, this will not erase anything but will run a complete diagnostic and attempt recovery of data to recertify as good. If the drive fails I have recovery software I can e-mail you.

Mar 14, 2008 | PC Desktops

2 Answers

Maxtor Can't Touch


I understand the problem you are going through and it is due to the fact that win xp sp2 install an NTFS filesytem on its hard drive and this file system was designed to be secure in a way that you don't remove disk drive or add disk drives just like that.Now the best solution would be to just reinstall you xp machine with sp2 with the hard drive already in the case.In this way xp will be able to recognize it as one of its own drives and now you will have access to it.

Mar 13, 2008 | PC Desktops

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