Kenmore front load 4409250, How do I open the head?
I suspect my cold water valve is stuck in the closed position. I can get hot water, but only a buzzing/grinding sound when trying to use cold water. I cannot figure out how to open the head of the unit to test the water valve switches. Can you tell me how to open the top of the machine?
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You should check the model number of the washer. If the model number starts 417, then the washer was made by Frigidaire. In that case, the E70 error indicates that cold water is not being detected at the washer inlet sensor.
In some cases, this could be due to connecting the hot water line to the cold water inlet (and the cold water to the hot water inlet). Make sure that the cold water shut-off valve is open. Try swapping the water hoses (close the shut-off valves first). Try new hoses; some anti-flood hoses will restrict the water flow if they detect damage. Thus you won't have sufficient water coming into the washer. (You can check this yourself. Turn off the shut-off valves. Disconnect the hoses from the washer and put the ends into a bucket. Then open the shut-off valves and check the water flow.) While you have the hoses off, check for debris in the inlet filters.
If the hoses are fine, you probably have a problem with the washer's inlet valve or the reed switch that measures incoming water. The inlet valve should be replaced if you find that only hot water enters the washer.
I hope this helps. Please add a comment with the model number of your washer for more information. It will be on the inside of the door opening (probably at the top).
Hi from retired Englishman in SW France,
This is symptomatic of a malfunctioning water control valve- not closing fully- the hot water one, if the washer is hot and cold fill, and the cold one if it is just cold fill!
Sorry but it needs replacing and a service call ;-0(
It sounds like one of the automatic water fill valves in the machine is leaking water when washer is off and the valves are closed. There are two manual water supply valves at the wall behind the washer, one for hot water and one for cold. Close the manual hot water supply valve and allow the washer to sit and see if it fills with water. If it does fill, then the cold water automatic fill valve is leaking. If not, then open the hot water manual supply valve and close the cold water manual supply valve. Allow the washer to sit again and see if it fills. If it does then the hot water automatic fill valve is leaking. Replace the leaking valve in your washer. You can order the new valve online using washer brand and model number on a appliance parts web store, or maybe even find it at a local appliance parts store.
It seems reasonable to me that the machine has a solenoid spring loaded to the off position and electrically opened to allow water in. Check the temperature of the water coming in. If it is cold then the fault is in the cold water valve, if hot then the hot water valve is the problem. I suspect you need a new water valve.
You say the cold water hose works on the hot water side? Or did you mean you've already eliminated the possible problem of new hoses?
If that is the case, it's definately water inlet valve. Sounds like you have a blockage in the screen (check that for me). If there's no lint stuck in the hot water screen, then you need to replace the inlet valve. It's possible the solenoid of the inlet valve on the hot side is stuck shut only allowing the cold to fill. Before you buy a new valve, take the old one out and play around with it. The plunger like solenoids will come off and you can check for debirs in there. If there's debris, clean it out and try the cycle again. If there's not debris, the part needs to be replaced.
The problem is solved, it was a single handle shower valve in the open hot position when my wife washed her hair, she turned the water off at the shower head. This forced hot water into the cold pipes when a faucet down the line was opened. Thnks for the help.
Check the hot water line going to washer have hot water?If donot have trace the line from Hot water tank going to washer if yuo rfound it open the valve. hold the pipe you can feel the hotness.attache to machine.