Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Computer doesn't recognize printer

I've been using my MP830 printer for a couple of years now. Today, all of a sudden when I tried to print, I got an error message that my computer doesn't recognize the USB device (my printer). It says to replace the device and try again.

I've already tried replacing the USB cable and turning both the computer and printer off and back on. I've also tried connecting it to a different USB port with no luck. The printer turns on and I am able to make copies on it.

Suggestions? Thanks.

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  • 1 more comment 
  • janmore Nov 22, 2008

    It didn't work. I uninstalled the printer driver and then reinstalled. The computer still doesn't recognize the printer. Any other suggestions??

  • bhovey7
    bhovey7 Jul 18, 2012

    I'm having same problem, did all the uninstalls, reinstalls, changed cables, etc. Did anyone ever find a solution?

  • bhovey7
    bhovey7 Jul 18, 2012

    I'm having the same problems...tried new cable, reinstalls, etc. Did anyone ever find a solution?

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I have never had a problem like yours. But it looks like there is nothing wrong w/ the USB cable, the printer or your PC. So the only area left would be the software printer drivers in the PC. Have you tried uninstalling the canon printer drivers and re-installing them? I am not sure but I think the problem might be more software than hardware. Some of the files may have gotten corrupted. Let me know if this helps.

Posted on Nov 20, 2008

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