Question about Motorola Mobility Moto Q

1 Answer

Phone won't turn on

When i put it on the charger the screen blinks off and on with the verizon logo on the screen

Posted by on

  • Anonymous Dec 15, 2008

    Okay I have only had my phone for 3 days and I charged it up because the battery apparently went all the way down, but for whatever reason it wouldn't come back on and I all continued to get was the Verizon log deal!

  • JHEARD Dec 26, 2008

    MY BATTERY DIES, WHEN I TRIED TO CHARGE THE BATTERY BY WALL CHARGER AND USB CHARGER, MY PHONE STILL WOULDNT TURN ON, I CANT EVEN GET MY BATTERY OUT

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 67 Answers

One of the following is your problem:

1. The phone boots to the Windows 'desktop' and reboots...
A. The battery is at fault. Remove the battery for 10 minutes, reconnect and try again.

2. The phone displays the VZW logo and reboots in an endless cycle...
A. The ROM has gotten corrupt. You can take it to a Verizon store and have it replaced under manufacturers defect warranty. (* The store tech will test the phone and check for water damage, before a replacement phone will be offered.)

Posted on Nov 28, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Samsung Intensity Wont turn on.


More often then not its the battery even tho the battery is fully charged as it may seem. The rel test is get a new battery not your friends battery tho but a new one put it in there and let it charge. If that doe not work then the phone's logic board has been effected and it may or might not be worth reviving. But check the battery first.


Please do be considerate and leave ratings and feedback for all experts involved in helping you out today, thanks

May 26, 2010 | Motorola Mobility Boost i415 Cellular...

1 Answer

Okay, so i dropped my LG Venus and it turned off.


Get a new battery. Or charget he battery fully before using,

Jun 22, 2009 | LG Venus VX8800 Cellular Phone

3 Answers

My samsung juke wont turn on. ive charged it several times and still nothing. ive sent it to electronic experts and nada. ive taken th battery in and out and nothing. Ive held the END button on the phone...


Does the Verizon logo flash when you plug it in? I had this same problem. Take the battery off. Plug the phone in. Observe the flashing logo. Put the battery back in. Observe "Charging..." screen. Power on. Unplug. Good to go.

Jun 05, 2009 | Verizon Communications Samsung Juke Cell...

2 Answers

LG enV2 wont get past the black screen with the verizon logo


put a battery on it turnit on off on offf,,,,,if not throw it away!!!!!!!!!!!!

May 31, 2009 | LG enV VX9900 Cellular Phone

1 Answer

Flashing Verizon Logo


it's possible your battery is mot putting out enough to run your phone. if you didn't drop it or get it wet.
Try replacing the battery and see if that handles your problem, I suspect it will

May 30, 2009 | LG enV VX9900 Cellular Phone

1 Answer

Does not get past the Verizon screen when turning the phone on.


I hate to be the bearer of bad news but the only thing i would say try is taking the battery out for about 30 seconds. putting it back in and trying again. if it does not turn on then i'm afraid the phone will not come back. It's a somewhat rare problem but does happen.

Unfortunately all information is gone unless you had downloaded backup assistant.

Apr 13, 2009 | Samsung SCH-a870 Cellular Phone

1 Answer

Wont turn on - goes to black screen w/ "Verizon Wireless" Logo


its the short circuit in main board chip ic number IC431 OR IC436 check out .that faulty ic needs replacement.

Mar 05, 2009 | LG enV VX9900 Cellular Phone

4 Answers

EnV stays on VERIZON LOGO then blinks and restarts


ok, here is something odd. I get a new phone, my daughter was going to take the env and have it fixed (verizon will replace it with a refurbished one for $50). I had not shut if off, so the battery was completely drained. She plugged it in and charged it, and now it works, of course, after I bought a new phone. Hopefully this will work for others.

Aug 20, 2008 | LG enV VX9900 Cellular Phone

1 Answer

LG phone problem- screen blinks on and off


This is an obvious software issue.
I took mine down to Verizon to ask them to reboot the software.
The tech said that unlike a computer, there is no BIOS chip.
So they have to pull the motherboard to reboot.
And that was not within his ability.
So he pulled a field replacement from his cupboard.
Put my Battery and backplate on it.
And assigned my phone number too the new phone.
All at no charge.

Mar 04, 2008 | LG VX8300 Cellular Phone

14 Answers

It cant turn on


Just some suggestions. I have had my Q9m since September 07. If you reboot the phone nightly (take battery out put back) and allow to boot up again it help by resetting the RAM. Also under System Tools>Task Manager>Menu>Kill All - it seems that every program you use on the Q it keeps running which causes the Q to slow down and freeze. I know doing these things can be a pain however my Q has been running with zero issues since September. I also have the origional Q in black for over 16 months and I wouldnt trade either phone for anything on the market currently. As far as the screen sticking on the Verizon Logo...try taking battery out, power on and as soon as logo appears pull battery out quick and replace...you may need to do this a few times but it will bypass what ever is causing this boot up error. Windows Mobile 6 certainly isnt perfect. Hope these suggestions help.

Dec 11, 2007 | Motorola Mobility Q9m Smartphone

Not finding what you are looking for?

Open Questions:

0 Answers

boot_c_03.08.00r_mpap Paul Sager from FixYa has posted a solution for this problem previousley (as below). I have tried the Motorola and Verizon sites (tried the store as well) and the software is not available to flash the phone. Do you know of a site that would still have it available? Or can this question be sent to Paul to further comment on it? All I want to do is recover the phone numbers, notes and calandar from the phone via Activesync or Windows. Paul Sager 2335 Solutions July 14, 2010 I can help you with your Motorola Moto Q. What has happened is that the firmware of your phone has become corrupted. When this happens your phone will no longer finish its boot sequence. This is a very common situation with many phones: in fact, much of what I do here at Fixya is explain how people can fix their MP3 players, GPS and phones by reflashing the firmware. The good news is that if you take your phone into your carrier's store, they can reflash it for you right there (if they have a competent tech handy.) If you are comfortable with computers etc, you can also do it yourself. Your computer will communicate with and fix your phone, even though it doesn't seem to recognize it right now - I've seen this many many times. My only warning for you is that if you are going to flash your phone yourself, you need to get the correct firmware from motorola's site for your carrier. I just downloaded the Verizon firmware as an example - Motorola's website has about ten different carrier firmwares for their MotoQ phone. I hope that helps.

Oct 09, 2012 | Motorola Mobility Moto Q

See all Motorola Mobility Moto Q Questions

Motorola Mobility Moto Q Logo

85 people viewed this question

Ask a Question

Usually answered in minutes!

Top Motorola Mobility Computers & Internet Experts

Motorola Mobility
Motorola Mobility

Level 3 Expert

1623 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

AJMAL KHAN

Level 2 Expert

382 Answers

Are you a Motorola Mobility Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...