Question about SmartDisk (USBFLB100) 100 GB Hard Drive
My Smart Disk 100GB has worked fine up till now. I plug it in and the drive seems to be powered. You can hear it and feel it drawing power but the blue light does not flash. It cannot be seen by the computer. This seems to be a recent occurence. Can someone assist me in accessing the drive or perhaps suggest an alternative for getting the data off the drive???
Thanks you in advance
I devised these simple steps that tend to remedy quite a few issues with most portable / external hard drives (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply
Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again.
If you checked and fixed anything there and still have issues carry on reading.
Go to your control panel and then administrative tools, select Computer Management.
Now select Disk Management and expand the window.
Your drive should be listed here, if not then you need to check your computer hardware has not got any issues before proceeding.
If your drive is listed and says healthy then right click on it an select Properties, click Tools and then Error Checking, Check now, tick the two boxes and then Start.
This will attempt to fix most minor / common errors on the drive. It may also ask you to restart which is fine. Allow it to finish its work or you could corrupt the drive. If all went well you should be able to use it normally again.
If you drive was listed but did NOT say healthy then right click and select Format. Choose NTFS as the file system and do not tick any boxes you do NOT want quick format. Again start and let it do its thing. When it is done restart your computer and you should be good to go.
If you still have problems with the drive you might want to look at other areas.
Posted on Aug 23, 2009
Try going to utilities in the applications folder, in utilities select disk utility and see if the drive shows up, if so select repair disk after selecting the SmartDisk. If not showing select your hard drive and run repair permissions and see if it helps. Failing this you need a 3rd party disk repair solution like DiskWarrior. The information is still there!
Posted on Aug 10, 2010
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