I just bought a brand new stylus NX 400 printer. All my prints have several black lines running throughout the document. I tried cleaning the heads, but the black lines appear on all the documents I print. Should I return the printer, or is their something else I can do?
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The print head appears to have plugged ink jets in several positions or maybe the ribbon cable to the head is damaged in some way. Try cleaning the print head from the software. If no help, try cleaning the head face with rubbing alcohol. Beyond this, you may need professional help. Hope this helps!
Epsons love to be used, hate to stand around.
They employ a ceramic printhead that will tolerate thousands of pages and do them all well but not using it for a while (sometimes only two weeks) can cause the printhead to dry out and never return to usefulness.
About the only thing you can do is to repeatedly run the printhead cleaning routine over and over again. If you are lucky, Epson allows you to which path (Black or color only) to attempt to clean.
Good luck; I have had to retire several Epsons after a fairly short life for this problem.
Possible that the printhead got affected when it jammed the paper.
Take all the cartridges out and put them all back into the printer. Let it charge like it normally does.
Print a nozzle check pattern if you see any gaps or breaks or any missing lines on the pattern, clean the printhead.
Not really sure what you mean by lines on your documents, but you could have excessive ink spilled on your printer rollers.or the page bar,,this can usually be remedies by taking the printer apart and carefully cleaning all of the surfaces the paper run against.