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Error Code 634 indicates a call that was placed did not go through:
"Redial was not successful due to no response from the called station or wrong number dialled. Note: If busy tone was not detected, the machine will only redial once."
error code 634 means that your machine tried a phone number and reached its redial limit. does this happen to every call or just one number.
if its all the time it could be you phone line is not connected or you need to do an all job clear
Hi, This is what the code means: Redial was not successful due to no response from the called station or wrong number dialed. Note: If busy tone was not detected, the machine will only redial once. So the your fax machine is getting no response from the fax you're calling. Hope that helps...
"Redial count over with no response or busy tone was not detected. Note: U.S.A. and Canadian models will redial only once if a busy tone is not detected."
The number you're dialing was first busy. When it went to redial, it detected no phone signal on the other end. If it happens to only 1 or 2 customers, then it's something to do with their lines and you can't fix that. If it happens often, then get your phone lines checked out by your phone company, make sure your fax is not sharing the line with another other device and make sure it is not a digital line. Other than that, you're looking at having to replace the main board in the fax. Which basically means it's time for a new fax machine.