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I was in the process of printing some pictures when it stopped and only printed half of a picture. I checked the stauess of the printer and it said there was an error. I tried to cancel/delete the printing but it has done nothing and I can print any more pictures. Please let know what I can do to get rid of that document and start printing.

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If the job is hung in the print que, and it will not delete, turn the printer off, then shut down the system. Turn the printer back on, and re-start the computer. This should clear the data spool that you were not able to delete.

Posted on Nov 20, 2008

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