Question about GE Microwave Ovens

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Microwave starts after plug-in cannot be stopped by control panel

Hi, there:

My neighbor owns a microvave oven
placed above the range.

Model: JVM231BL 002
Serial: VL989405 S

She never used it until yesterday.
As soon as she plugs the microwave into
the outlet, the microwave starts
the fan and the lights.
Both cannot be switched off with
the panel controls.

All other buttons on the control panel
show actions on the display.

Thank you for your help.
Regards
Henning

Posted by on

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  • 108 Answers

This seems like a problem with with the door latch circuitry HW. If the unit is still in warranty, call GE customer care. If not, your neighbor will need to buy a new oven. Service on microwave ovens is not cost effective because the replacements are so reasonable and have so many new features.

I have a lot of experience with these units. If the door latch circuitry is in question you may be exposed to dangerous microwave energy. Hope this helps...

Ray

Posted on Nov 20, 2008

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