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CD-Rom Drive is not working properly....may be registry problem??

CD drive

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  • sweetoo_nice Nov 20, 2008

    thanks but i need more help

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I need some more info, all i have is your opinion. what are the symptoms?

Posted on Nov 20, 2008

  • zabrina liang Nov 20, 2008

    Why is it not working properly? not reading discs? not recognizing discs? not recording? Please elaborate just a little---not too much because then it might get confusing=)

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Open cpu reatthc power cable and data ide cable.
theh if not works may be uyour lense is not working properlyt in cd rom

Posted on Nov 20, 2008

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2 Answers

My toshiba satellite E205-S1904 won't read cd disk.


System: Toshiba satellite E205-S1904
Pre-Installed O/S: Microsoft Windows 7 Home Premium 64-bit Edition

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:
  1. Click Start vistastartbutton.jpg, type regedit in the Start Search box, and then click regedit in the Programs list.

    securityshield.jpg If you are prompted for an administrator password or confirmation, type your password, or click Continue.
  2. Locate, and then click the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
  3. In the right pane, if you have UpperFilters, right-click UpperFilters, and then click Delete.
  4. Click Yes to confirm the removal of the UpperFilters registry entry.
  5. In the right pane, if you have LowerFilters, right-click LowerFilters, and then click Delete.
  6. Click Yes to confirm the removal of the LowerFilters registry entry.
  7. Exit Registry Editor, and then restart the computer.
Regards,

Deathschythe33

Aug 05, 2011 | Toshiba PC Laptops

1 Answer

My acer,s dvd rom dont working


Hi.

You may want to delete the upper and lower filters in your registry.In order to delete upper and lower filters you're going to have to edit the registry. The usual cautions apply. If the registry is not edited properly your whole system can crash.

1) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders

* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}

4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak

5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

Hope this helps.

Mar 12, 2011 | Acer Aspire 5610-4648 Notebook

1 Answer

MY CD DRIVE IS NOT DETECTING THE CD ..... I HAVE INSTALLED 2 OS 1,WINDOWS XP IS SHOWING AN FATAL ERROR NOW.......2.FEDORA IS WORKING .... I GAVE MY LAPTOP TO A NEAR BY SERVICE CENTRE HE CHECKED AND TOLD...


make sure that the cd rom is getting enough consistent power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard
hope this helps or
you might have to uninstall then reinstall your cd rom or uninstall the driver then reinstall for this device
also
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
only do the registry check if you cant see the drive/s in windows explorer/my computer
or it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps


Jan 30, 2011 | IBM ThinkPad T41 2373 Notebook

2 Answers

Error Code 39 for NG3046P HKW136D SCSI CdRom Device. "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"


goto my computer and right click, enter properties and find deice manager click on the (+) sign on dvd/cd rom drives, right click on update driver, use the internet once option and see if it finds an updated driver, if this dosent work reply to this post, good luck.

Aug 12, 2010 | Dell Inspiron 1525 Laptop

2 Answers

No sound. cd rom not working


coppy and paste this link on your browser
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=367369&lang=en&cc=us&prodTypeId=321957&prodSeriesId=367367&taskId=135
then select the operating system u are using all the drivers of the machine would be displayed for download including the sound driver which would u'r sound work rate this solution

Oct 29, 2009 | HP Compaq nc6000 Notebook

1 Answer

Some times DVD/CD-ROM drive is not working properly


If the cd tray doesn't come out there's a good chance the drive is faulty and not getting power. This is also the case if it doesn't appear in the device manager.

Oct 04, 2009 | PC Laptops

3 Answers

MY DVD/CD DRIVER IS NOT READING ANY DISK


Is your DVD/CD Drive appear in My Computer? Can you see it listed? If not, try these:

You may be required to go into the registry to fix this issue, so if you are not too comfortable going into the registry, you might want to get help (but I have written the instructions you can follow)

Check the Device Manager.

Start > Control Panel > Double Click the System icon > Click the Hardware Tab at the top of the box that opens > Click the Device Manager Button.

Click the [+] sign beside the category DVD/CD-ROM Drives

After clicking the [+] sign and the DVD/CD-ROMS Devices category opens up, is there a DVD Drive listed? If there is, when you right-click the DVD Drive and choose properties, does it give any error code, like Error code 39 in the grey box that appears when you choose properties?

Normally the DVD drives use the default Windows drivers. Try right clicking the DVD Drive under the DVD/CD-ROM Drives category in Device Manager and choose uninstall. Then reboot the computer and Windows will find the device and re-install drivers automatically.

If you are still getting the error or the Drives do not show up in My Computer ("poste de travail"), it may be an update or some other program that added data to the DVD's driver data in the registry. Try this:

1) Close all open programs

2) Click on Start, Run, and type "regedit" (without the quotations) and press Enter. Back up (File > Export) the registry before you make any changes)

3) Click on the plus signs [+] next to the following folders



  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • Left Click and Highlight: {4D36E965-E325-11CE-BFC1-08002BE10318} **Make sure you choose this exact key**
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand side panel:


  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed on the right hand side, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor


7) Reboot your computer


8) Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.


This should fix the problem, let me know if it worked for you

Apr 25, 2009 | Lenovo 3000 Y410 Notebook

1 Answer

My cd rom doesn't work, it comes up with code 39, curropt or missing dvd/cd-rom drive tsst corp cddvdw-ts-l632h-ata. am soulangel


If the drive is showing an error (or is missing) in device manager, do the following:

Start Registry Editor (Start, Run and type in regedit then click O.K)
Locate the UpperFilters value under the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
On the Edit menu, click Delete, and then click OK.
Locate the LowerFilters value under the same key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
On the Edit menu, click Delete, and then click OK.
Quit Registry Editor.


Hope this helps

Apr 20, 2009 | Acer Aspire 5500 5570-2609 Laptop

1 Answer

Cd/dvd rom not working on hp laptop


Is the Drive detected in the BIOS? Can you boot from your Windows or any bootable disc? If so try this solution:

Always backup your registry before editing and use care to find exact key!
Start Registry Editor (Start, Run and type in regedit then click)

Find "UpperFilters" and "LowerFilters" (and "UpperFilters.bak" "LowerFilters.bak", if they exist) value under the following key in the registry, and delete it:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Quit Registry Editor.

Reboot.

NOTE: You might need to reinstall any CD recording apps you have, if they start to not work completely, after doing this.

Dec 17, 2008 | HP Pavilion DV6700Z Notebook

2 Answers

DVD Mutirecorder drive driver


hi, I have scoured the internet and this worked for me

Fixing Code 39 Error
If your CD-ROM drive is not visible in My Computer, you may see the following error message displayed with the CD or DVD drive item in your Device Manager. (Steps to open Device Manager are discussed later in the article.)
"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
Using Device Manager
To fix this error, first try to update the driver from the Device Manager. To open Device Manager, right-click My Computer on your Desktop, and then on the Hardware tab, select the Device Manager button.
In the Device Manager window, identify the CD or DVD drive item (with Yellow exclamation mark), right-click on it and select Update Driver. Follow the screen instructions to update the device driver and restart your PC.
Using Registry Editor
If updating the driver does not resolve the problem, it indicates that there is a problem in the registry. To fix this problem, you may have to remove a few keys from the registry.
Note: Be careful while working with the registry editor because changes done to the registry using the Registry Editor are irreversible and mistakes can leave you with more problems than when you started. Therefore, it is recommended that you make a backup of the registry before proceeding with the changes.
After you have removed the registry keys listed below, you will have to reinstall all applications that you use for CD or DVD recording to make them work properly.
To fix the error by editing the registry, perform the following steps:
  1. Exit and close all applications currently running on your PC.
  2. On Start > Run type Regedit and press the Enter key.
  3. Next, navigate to the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
  4. Delete any of the following registry entries if they exist under this key:
    • LowerFilters
    • LowerFilters.bak
    • UpperFilters
    • UpperFilters.bak
  5. Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
  6. Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.
  7. Restart your PC and open My Computer to ensure that the CD-ROM drive is visible.
  8. Also, open the Device Manager again to ensure that the yellow exclamation mark and the error code is now gone.

It sounds complicated but it was actually quite simple, just make sure you delete the right files.

Aug 02, 2008 | Toshiba Satellite A100-S8111TD Notebook

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