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Bosch dishwasher approx 14 years old

My undercounter Bosch dishwasher (all stainless steel construction) has performed admirably over the last 14 years, however, we have recently noticed that there is black staining on the door and the water doesn't appear as hot as it used to be. We have tried degreaser, tablet cleaners with limited success. is it possible that the heating unit needs to be replaced? The pump appears strong and we keep the filters clean and debris free. I do not have the original documentation, is there a way I can find the model # off of the unit itself?

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Modek no is usually on a label on side of door or etched in on side or top of door.
black staining not due to heater but possibly from rubber door seals

Posted on Nov 20, 2008

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Posted on Jan 02, 2017

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My Bosch 800 series won't start when I close the door, instead it flashes the InfoLight on for half a second and then powers off. The unit is a SHXN8U55UC/07. Everything seems normal, I open the door, press the power button and the display lights saying 2:09 and the light under Auto is on. The Auto light, InfoLight, and display are flashing once a second. The InfoLight is the red light that shines on the floor while it is running. I press the start button for a second until it beeps, then close the door. The InfoLight will light up for half a second and then it turns off. Normally it would turn on and stay on while the cycle runs. When I open the door, all lights and display are off. If I press the power button, it will come back on. I called Bosch technical support and they had me go through a reset cycle. This involved, IIRC, holding the power button for 3 seconds, then closing it and waiting a minute. When this didn't solve the problem, they said I needed a repair visit. Two points of interest: I did the troubleshooting with Bosch at 10pm, then gave up and went to bed. Around 6pm the following evening I opened the washer up and the display was on and showed clean. The dishwasher had obviously run, and was still a little warm like it had finished running in the last couple hours but not hot. I have been unable to replicate this, though I've only waited ~12 hours so far. This was working fine for 6-9 months, then we had a contractor in who pulled out the flooring and cabinets. They left the dishwasher powered on and connected to the power supply, but not water or drain. Since re-installing the dishwasher, it has not worked.

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