Need to set a pitney bowes 9820 to print a fax confirmation
We have an old Pitney Bowes 9820 fax machine. The company has had it so long the manual has disappeared. The machine always printed a fax confirmation after you sent a fax until yesterday. All of a sudden we do not get a confirmation that our fax has gone through. I don't know how to set it to print confirmations (hoping setting it again will solve the problem).
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Service due and check printer may be two different problems
check printer may be a fuser or laser problem
service due may be a counter for a ozone filter that needs to be changed to make the EPA ha[[y. If you wait too long to reset the filter counter, it can go to a check printer and cease printing
To reset the counter, press function 99, yes,access code is ***1.yes
press 146, yes, then press 1 to reset, press yes. press stop to exit
On top of the operating panel is a small removeable tab with a bump on top. (not the Blue ones) Pull it out of the machine This is the battery holder.
The battery is a CR 2032. Most electronic stores sell them.
Function 9, access code is 9720, press yes, press no until you get to set access code? press yes, delete code, press yes, press stop. I don't think this manual in online any more, but you can go to www.oceusa.com, go to drivers and support, and look for 9820 or 9800 series. The programming instructions are the same as this model
I have a 9920 manual,could be the same.Try the following but if you get different displays don't change anything.Press function,should read FUNCTION SELECT , ENTER FUNCTION # .Enter 8, scroll to AUTO REDUCTION.(use COM STAT or HELP keys to scroll)Change to NO.Press stop to return to normal mode.If this procedure is not exactly the same for your model,then just search through the function settings and find AUTO REDUCTION and set to no.