I LOST MY DATA SYNC CABLE. I BOUGHT A CABLE FROM BARGAINCELL .COM. IT CHARGES BUT IT WON'T RECOGNISE ON THE COMPUTOR. I CALLED CREATIVE .COM/SUPPORT AND THEY TOLD ME TO GO ONLINE--US.CREATIVE.COM/ONLINERMA. I'VE CALLED SEVERAL TECH AND NO RESPONSE
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Ive had this too.. All you need to do is unplug it. Then use a pin and press the RESET button on the bottom or side not the microphone on the top. Then plug the USB cable back into your laptop and into your CZ (Creative Zen) On the screen of the Zen it should say Docked. And your laptop should recognise your Zen as new hardware. Hope this helps. ;;
Fill in a topic like "recognise" or "detected" in
the Knowledgebase Solutions bar
and have a search with the icon on the right side of the phrase
There are also links for downloads like:
1. manuals: to get a total guide
2. software: to get software for synchronizing your PC with the player
3. firmware: to get the newest software on your player
[note 3. !!!: all data/songs will be erased after a firmware upgrade ]
I'm having the exact same problem. My zen is 'charging' but isn't detected anywhere on my pc and I'd leave it charging for days but nothing happens. I've tried different usb ports, reinstalling the software several times but nothing. I recently reinstalled Windows and with my new pc my Zen cannot work on it for some reason?! I put previous files from my old pc onto my Zen hoping that I could transfer them onto my new Windows pc but I fear I've lost the data on my Zen completely. Arggh, any suggestions guys? Please..x
If that doesn't fix it trythe USB cable Screen Doesn’t come on anymore http://www.anythingbutipod.com/forum/showthread.php?t=18859 If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."
How to make Creative vision m, find the computer. Connect your creative with U. S. B. cable. Go to my computer, click on right button on mouse go to properties, click on hardware tab, click on device manager button , scrawled to creative logo press on right button on mouse and press on update drives.This worked for me on both of my computers now I can charge my creative and transfer of the files to it with no problems. Good luck.