Question about HP Photosmart C5180 All-In-One InkJet Printer

1 Answer

Error OPxc18a401 ink system has failed unable to print

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  • Alan Matzke May 11, 2010

    to the 066
    the best I can say would try to uninstall program then reinstall program try it then let me know how it turns out
    biigg53566



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  • Expert
  • 183 Answers

Resetting the All-in-One
Press the On (error OPxc18a401 - fa37665.gif) button to turn off the unit.

  • Disconnect the power cord from the back of the unit.
  • Connect the power cord to the back of the unit.
  • Press the On (a477fdf.gif) button to turn on the unit.

Posted on Nov 28, 2008

  • Inderpal Singh
    Inderpal Singh Nov 28, 2008

    Check the estimated ink
    levels





    1. Check the estimated ink levels remaining in the
      print cartridges.


    2. Open the Printer Toolbox . There are two
      ways to do this:- Open HP Solution Center , select Settings , and
      then Printer Toolbox. If the HP Solution Center method does not
      work, open Printers and Faxes in the Windows Control Panel, then
      right-click the printer icon and choose Printing Preferences . Click the
      Features tab, and then click the Printer Services button.If the
      print cartridges are low or out of ink, you might need to replace the print
      cartridges.









    NOTE:

    The HP All-in-One can only detect
    the ink levels for genuine HP ink. The ink levels in print cartridges that are
    refilled or have been used in other devices might not register accurately.




  • Inderpal Singh
    Inderpal Singh Nov 28, 2008


    Clean the contacts

    Gather the following items to clean the cartridge and
    carriage:
    Clean distilled water. Use bottled or filtered water if
    distilled water is not available. Tap water can contain contaminants that damage
    the cartridge.
    Clean cotton swabs or any soft, lint-free material
    that will not stick to the cartridges (coffee filters work well).
    Sheets of paper or a paper towel to rest the cartridge
    on during cleaning.
    Open the product cover and wait until the carriage is
    idle and silent.
    Remove the cartridge and place it on a piece of paper
    with the nozzle plate facing up.
    Note:- Clean the contacts quickly so that the
    cartridge is not outside of the product for more than 30 minutes. If the
    cartridge is outside of the product for too long, the ink can dry and clog the
    nozzles.
    Unplug the product from the electrical
    outlet.
    Dip a swab in the clean water and squeeze it to remove
    most of the moisture. The swab should be only slightly damp.
    Clean the cartridge contacts.
    Cautions:- Do not touch the ink
    nozzles.
    Figure 1:
    Cartridge contacts


    Clean the contacts in the carriage, inside the
    product.
    Figure 2: Carriage
    contacts





      Either let the cartridge sit for 10 minutes to allow
      the cleaned area to dry, or use a new swab to dry it.

      Reinstall the cartridge.
      Reconnect the product to the electrical
      outlet.

      Close the product cover




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