Question about Ambir Technology DocketPort 485
I have a DocketPORT 485 scanner from Ambir. It worked fine. Then about a week ago when I tried scanning a document, it came through all black. It was a scan of a normal text document.
I went into the settings and chose to negate the scan. Now it came in all black, but with white text. Therefore, negate worked correctly. When I unchecked negate, it came in all black again.
I tried to recalibrate with the calibration sheet, but it now fails and doesn't give me any indication of why.
The first thing that you should try is to calibrate the scanner. If you don't have the calibration paper you can use a blank white 8 1/2 x 11 sheet. This should clear it up. If it fails calibration after repeated tries you most likely have broken the lens or the image sensor is no longer working. If that is the case then there isn't much you can do i would suggest contacting the manufacturer and hoping that unit is still in warranty.
Posted on Jun 29, 2009
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Posted on Jan 02, 2017
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