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I have a large message stuck in my outlook outbox. I have tried switching it to work offline, adjusted my message settings, but nothing seems to work. If I even open the outbox it freezes my entire pc.

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Boot into safe mode, open outlook locate the file and delete it, reboot into normal windows and perform a virus scan
regards

Posted on Nov 19, 2008

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1 Answer

Clear message stuck in outbox


Typically messages will be stuck in the outbox because they are unable to send. Usually because of large file attachments or server availability. If you are using outlook, try taking outlook offline then delete the messages. The option should be under the file menu and say something like 'work offline'. Once you delete the messages, don't forget to put yourself back online!

Nov 20, 2013 | Microsoft Windows 98 for PC

1 Answer

I'm using Microsoft Outlook. I have 2 messages in the outbox that have a huge attachment using power point. The attachment is too large to send. MS Outlook will not delete the two messages. It ignores...


Open the outlook, disable the lan connection or you can set the Outlook to Offline (click File > Work Offline, but don't forget to re-set it online after you are done). After you are done, right-click the file to be deleted while you press the Shift Key on the keyboard and select "Delete".

If the first step doesn't work, then move it to another folder (create a new folder) and delete the folder after you are done. (don't forget to do this in Offline mode or with disabled lan).

Again, you can try deleting the file directly from the folder. Open My computer, go to C drive as shown below (Note: User Name = Your current username on your computer):
Close the outlook and do this;

1. Windows xp:
C:\Documents and Settings\User Name\Local Settings\Application Data\Microsoft\Outlook


2. Windows Vista/7
C:\C:\Users\User Name\AppData\Local\Microsoft\Outlook
Locate the file name "outlook", must be the largest file, delete it and open your outlook. All the inbox will re-sync with your email, but your problem will be fixed.

If you need further help, let me know.

Good luck.

Thanks for using FixYa.

Sep 05, 2010 | Microsoft Office Outlook 2007: Windows

1 Answer

Microsoft Outlook


If you attempt to send a message that is too large for your mail server you may be unable to delete it from the Outbox.

First, try setting Outlook offline using the File, Offline menu. Wait about a minute or so or close Outlook and reopen.
If you are unable to delete the message while in offline mode or cannot go into offline mode, you'll need to change your default delivery location.

  1. Add a new PST using the File, New, Outlook Data File menu.
  2. Open the Email Accounts dialog on the Tools menu.
  3. Select view or Change existing email accounts and click Next.
  4. Select the new personal folders file from the Deliver new email to the following location list.
  5. Click Finish and restart Outlook.
  6. Show the folder list, using Ctrl+6 if necessary, and find the old Outbox. Delete the message.
  7. Repeat steps 2, 3, 4, and 5 to restore the original pst as the default delivery location.
  8. Show the folder list and move any new messages from the new pst to the original pst.
  9. Right click on the new folder's name and Choose Close to remove it from your profile.

May 05, 2010 | Microsoft Windows XP Home Edition

1 Answer

Outlook email with attachment, sending problem


Load Outlook in its safe mode ("outlook.exe /safe"). This ensures:
- No plug-ins get loaded that might touch the item.
- Loading Outlook in offline mode means it won't touch the stuck item.
Delete the stuck item in the Outbox folder.
Put Outlook in online mode (File -> Work Offline: disable).
If you restarted Outlook in its safe mode, exit and restart Outlook for normal operation.

If it's Outlook Express, in OE Tools>Options> Maint tab "store folders" note the location. Go to this location and find the outbox. Delete the .dbx file that goes with it. It will recreate itself on restarting OE.

May 11, 2009 | Dell Precision 380 P4 Dual Core 3 GHz...

2 Answers

Need to delete email w/2 large of attachment after clicking send


1. Go the File menu, then choose Work Offline in order to stop Outlook from trying to send all mails:
2. Switch to the Outbox.
3. You now have two options:
a. Move the message: you can drag-and-drop or use the Edit: Move to Folder menu item to move the e-mail to your drafts folder. This will allow you to re-open the offending e-mail and slim it down by removing the large attachments before attempting to resend it.

b. Delete the message: this will immediately remove the message from the Outbox and put it in Deleted Items.
4.

If you receive an error at this point that says the message is being transmitted, close Outlook, wait for Outlook to exit (you may need to use Task Manager and wait for the Outlook.exe process to exit), and then start Outlook again and repeat steps 2-3. In some cases, the item may not be released until Outlook has restarted.
5. Go to the File menu, deselect Work Offline to start sending and receiving mail again.

Mar 20, 2009 | Microsoft Office Outlook 2007: Windows

1 Answer

Windows XP ''Search'' utility disabled. Outlook problems.


Hi,

If you attempt to send a message that is too large for your mail server you may be unable to delete it from the Outbox.
First, try setting Outlook offline using the File, Offline menu. Wait about a minute or so or close Outlook and reopen.
If you are unable to delete the message while in offline mode or cannot go into offline mode, you'll need to change your default delivery location Try this,hope it will work for you.

Thanks

Feb 27, 2009 | Microsoft Office Outlook 2003 for PC

1 Answer

Outlook 2007 - Emails sticking in outbox.


Be sure that only one instance of Outlook is running.
You can verify this by openning the tasks manager and ordering process alphabetically.
Kill all redondant Outlook processes.

Feb 17, 2009 | Microsoft Office Outlook 2003 for PC

1 Answer

Outlook express outbox is stuck in 'sending' mode


More than likely, you'll need to delete the outbox.dbx file located in the following location:

C:\Documents and Settings\***you user name***\Local Settings\Application Data\Identities\{***LONG SET OF NUMBERS}\Microsoft\Outlook Express

You will find the outbox.dbx in that directory.. Delete it, and you're good to go!

Jun 13, 2008 | Computers & Internet

2 Answers

Outlook 2007 emails stuck in the outbox


I've had the same problem more that once. Today it sent the same message 21 times before I finally was notified and deleted it out of the outbox.

May 23, 2008 | Microsoft Office Professional 2007 Full...

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