HP 4570C Flatbed Scanner Logo
Joe Wetherbee Posted on May 05, 2012

TMA doesn't work ;code 22

Scanned several negatives, then stopped and displayed code 22.

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

  • Contributor 3 Answers
  • Posted on May 06, 2012
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Joined: May 05, 2012
Answers
3
Questions
0
Helped
1021
Points
10

If 22 is blinking in the Scanner LCDThe Transparent Materials Adapter (TMA) may be attached incorrectly or is broken.

  1. Disconnect the scanner power cord.
  2. Disconnect the TMA cord from the scanner.
  3. Verify there are no bent or broken pins in the cord plug of the TMA. If the cord has bent or broken pins, it will be necessary to contact HP .
  4. Reconnect the TMA cord to the scanner.
  5. Perform a self-test on the TMA. Click here for instructions to do a self-test on the TMA (bps05670) .
  6. Check that the TMA is properly positioned on the scanner glass; either reposition the TMA in the positioning plate or reposition the positioning plate on the scanner glass.
  7. Reconnect the power cord to the scanner.
  8. Attempt to scan.
If 22 "The scanner could not scan" displays on the screen and the Transparent Materials Adapter (TMA) is being used
  1. Disconnect the scanner power cord.
  2. Disconnect the TMA cord from the scanner.
  3. Verify there are no bent or broken pins in the cord plug of the TMA. If the cord has bent or broken pins, it will be necessary to contact HP .
  4. Reconnect the TMA cord to the scanner.
  5. Reconnect the power cord to the scanner.
  6. Perform a self-test on the TMA. Click here for instructions to do a self-test on the TMA (bps05670) .
  7. Attempt to scan.
  8. If the scanner still does not function, follow the instructions for resolving USB initialization and related communication errors (bps03850) .
If 22 "The Scanner could not scan" displays on the screen and the TMA is not being used
  1. Disconnect both the scanner power cord and the USB cable.
  2. Perform a self-test on the scanner if it has a built in self-test. Click here for instructions on performing a scanner self-test (c00030441) .
  3. If the scanner passes the self-test, reconnect the USB cable and attempt to scan. If the scanner fails the self-test, it will be necessary to contact HP.
  4. If the scanner still does not function, follow the instructions for resolving USB initialization and related communication errors (bps03850) .

Testimonial: "The solution pointed me to several instructions for making more checks I haven't completely resolved the problem but this answer will probably get me to a solution. Thank you."

2 Related Answers

Anonymous

  • 85 Answers
  • Posted on Feb 26, 2009

SOURCE: SCANNER DISPLAYING ERROR MESSAGE WHEN TRYING TO SCAN NEGATIVES

the problem can be either of this two 1)the bulb is gone weak. 2)the motor which moves the bulb is gone weak.
and the third and the final thing its very difficult to to manually in this case still have a look. as the rays from the bulb passes from a lens that makes a proper ray.that should be very perfect but if you have removed the bulb and reinserted that that allignment of the passing ray will have moved from its orignal position.

Ad

Anonymous

  • 259 Answers
  • Posted on May 02, 2009

SOURCE: HP Scanjet 3970 Scanner TMA isn't working

what windows system are you running ??

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

I cannot getter than 22 channels? I've scanned and

Are you using Antene or Cable? you do need to Select cable.
Or the PLL circuit is not working
0helpful
2answers

I have connected the TMA to my hp scanjet and I have put a slide in it, but when I scan it, all I get is a scan of the whole glass and the slide is black.

When scanning slides and negatives the scanner lid lights up so light passes through the slides and negatives and the image is picked up by the sensor.
If the image of the whole glass is black then most likely the lamp in the lid is faulty.
0helpful
1answer

EVERY TIME I POWER UP ITS SAYING F61

The below doesn't work with all Panasonic equipment but if this fails then the only fix is a replacement Laser which isn't cost effective.

U61 Fault
Corrupted or Faulty DVD in Machine.
  1. Put Machine into Standby
  2. If won't go into Standby hold 'Power' for 5-10 seconds
  3. In Standby hold 'Stop' & 'CH UP' together for 5-10 seconds until tray opens
If this fails then re-initialise the Machine as follows
  1. Put Machine into Standby as above
  2. In Standby hold 'Stop', 'CH UP' & 'Open/Close' together for 5-10 seconds.
  3. Hello displayed followed by TM AV1
  4. Put Machine into Standby
  5. 11-11 then 12-12 and finally 22-22 displayed
Switch Machine on and Retune
0helpful
1answer

When I scan a negative, all I get is a picture of this negative which is useless. I thought that I could get the picture out of the negative that I scanned and save it so that I could get rid of the...

With the scanner you should have received a cd "HP Scanjet 4800 Series HP IMage Zone Software. Mine is version 5.3 for Windows/8.4 for Mac OS v 10.2.
I have this installed on a pc.
When the button on the lid (2nd from left ) is pressed this opens a window HP Scanning.
On this is an option to "Scan Negatives using the TMA (Transparent Materials Adaptor)" Select this and follow any further instructions concerning optons.
2helpful
1answer

I WANT TO KNOW THE MEAN OF ''ERROR 06'' IN HP SCANJET 8270 AND THE POSIBLE SOLUTIONS... THANKS

If LCD displays Error 06 or Error 09 , the TMA might require service
Press SCAN PICTUREc00068011.jpg button once (see Figure 3 above). The TMA lamp should turn on (see Figure 4 above). If pressed a second time, the TMA lamp turns off (if TMA is detected). NOTE: The scanner carriage lamp should be off when the TMA lamp is on and should be on when the TMA lamp is off. The only time the TMA could not be detected is if the accessory cable is not plugged into scanner
1helpful
1answer

Can't scan PLEASE HELP!

SOLUTION: Download the latest version (v 7.7.2) of the HP software from the HP website at www.hp.com. Uninstall the previous software and then reinstall the downloaded software. WORKAROUND: Follow the steps below:
  1. Load the slides or negatives in the TMA and place it on the scanner glass.
  2. Open Image Zone and click on Scan Picture to scan everything.
  3. After the scan is completed, change the settings from glass to scan slide/negative from TMA. The unit will scan again and show the four slides or negatives in the preview.
  4. Click on the first picture in the scan preview and make the following changes:
    • change the dust and scratch removal/sharpness to none
    • change the resolution to 72 dpi
  5. Click on the second picture in the scan preview and make the same changes described above.
  6. Click on the third picture and then the fourth picture and make the same changes.
  7. Click Accept . The correctly scanned slide or negative images will be saved in the Gallery.
3helpful
1answer

I am looking for instructions on this product.

Step 1: Open the scanner lid and remove the Transparent Materials Adapter (TMA).
Step 2: Place your slides or negatives into the appropriate template. Follow the orientation indicated by the icons on the template.
Step 3: Tip: If you are scanning fewer than the maximum number of negatives with the TMA, cover the empty spaces with the provided light shields to avoid letting any extra light in
Step 4: Place the template on the scanner glass, aligning the arrow on the template with the indicated mark on the scanner bed.
Step 5: Close the scanner lid and press the Scan Film button (or select the Scan Film option if you're using the HP Solution Center application on your PC).
Step 6: In the Scanning from dialog box, click Change Settings.
Step 7: Under Scan Shortcut Settings, select your Scan Type (either Negatives (TMA) or Slides or Positives (TMA)).
Step 8: Under Scan To select Save to file. Then click Scan.
Step 9: Under the Save Location dialog box, click Browse and enter the destination folder of your choice. Click OK and follow any on-screen instructions to finish scanning. The scan will be sent to the destination folder you selected. s.gif s.gif
0helpful
1answer

By scanning my negetive film 35mm,allways cuts a horizontal part.

Try lower resolution while scanning & do set it at color settings. After preview then set color or monochrome......sodeep
0helpful
1answer

Virus scan starts but never gets beyond 0%

First thing you can try is to disable/shut down the Spysweeper and then try scanning with TMA.

If that still doesn't work, I would uninstall the Spy sweeper and try scanning with TMA.

If that still doesn't work, uninstall TMA, and then reinstall the TMA.

Most A/V do a scan during installation. Watch to see if it works.

After reinstalling the TMA, make sure you run its update program (if it didn't during installation) and then run another scan.
Not finding what you are looking for?

466 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...