Question about Sony Cyber-Shot DSC-P41 Digital Camera
Camera powers up but the lens cover fails to open and there is a message on the screen that reads "Turn the power off and on again" . I have turned the power on and off several times. Even removed the batteries and waiting the prescribed 2 minutes before reinstalling. Fresh batteries have no effect.. The card is installed correctly and the cameras reads the card just fine. I even tried the "Reset" button with no luck. I would appreciate some assistance. Thanks Mark
It could be some grit or sand causing the lens cover to not open, so the camera won't initialize. Try cutting a slip of paper narrow enough to slide between the lens opening frame and the lens cover. Move it in and out to clear any grit that might cause the spring-loaded cover to bind. Good luck !
Posted on Dec 14, 2006
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Posted on Jan 02, 2017
Tips for a great answer:
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Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the Main Settigs 1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.
Thanks for contacting FixYa
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