Question about Dell 966 All-In-One InkJet Printer

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Dell 966 not being recognized by computers

The home was struck by lightening and quite a bit of damage including loss of the computer. Thought the printer was fine since it still turned on and copied without a problem. I brought it to the office & have tried multiple cables and multiple computers and apparantly the usb power source is blown. There is an insurance claim in process so I had hoped Dell could give some guidance whether it was repairable, etc. but of course it is out of warranty. Any suggestions are appreciated. Thank you.

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It sounds like you were just using the printer as a copier after the damage to the connected computer. If i'm understanding you correctly, you are saying that you have sense then connected it to other computers and with several different cables. Does it power up? If it does it might be worth repairing. Does the computer acknowledge that new hardware was found? If so it just needs a driver. That printer is around $100 bucks. If it powers up and is just the usb port that is out it can be fixed for less than the cost of a new one.

Posted on Aug 30, 2009

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This sounds like it may be as simple as correcting communication problems between the printer and the computer.

Remove the USB cable from your printer and your computer. Reconnect the USB cable to your printer and your computer.

Turn off the printer. Unplug the printer power cable from the electrical outlet and let rest for a few mnutes. Reconnect the printer power cable into the electrical outlet, and turn on the printer.

Restart your computer.

This may resolve the problem.

Here is a website that you may find a useful resource:

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Yes you can Dell recommends a D-Link PersonalAir DBT-120 Wireless USB Bluetooth Adapter, which it sells for $35. It goes in your PictBridge port

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