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The micro ribbon wire may be damaged if its blank if the phone is old this may be the case opening and closing breaks the ribbon wire after time. If it is new return for replacement. also in menu, phone, display is where all adjustments are.
No, the front screen cannot stay I. I checked this with a Samsung representative. The only thing you can do to get the front screen to light up without opening the phone up is press and hold the volume key while the phone is closed. This will light up the front screen for a few seconds.
you most likely have a short =( if you have had your phone for a year or less I would call my cell phone provider and not waste time trouble shooting on my own because what ever you do they will make you do it again (but really the only trouble shooting you can do is pull the battery with the handset still powered on that is normally a quick fix with any weird glitches your phone is having but I don't think that is a glitch) that way you can go ahead and get a warranty exchange if you have had the phone for a year or less.
Ok so when I close my phone I still see the time and my background picture but no light immanates (hope I spelled that right)from the screen if thats what your saying that's normal. Now as far as the inside screen if you dropped it the connection that lets the phone know it's closed may be jarred lose and offset (not sayin u dropped it)although you say it dims. When you close your phone the inside screen should turn white and then turn off just barely have your phone open to check, if it does this then the connection is working. And you need another opinion.