Question about HP PSC 2410 All-In-One InkJet Printer

5 Answers

How do I connect the cable that goes between the top and base?

I had to remove the top to repair a problem that occurred when I removed a jammed piece of paper from the printer. Since the flexible ribbon cable is quite short, it pulled out of the "conenctor" located in the top of the printer when I attempted to set the top down.

I have no idea how to reconnect the two ribbon cables to the PCB.

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  • dcamoss Nov 20, 2008

    I don't see any plastic piece???

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Hi,
Dont you see any socket which can fit this ribbon cable on the PCB where you disconnected it ?

try looking at the manual to make sure where it has to be connected.
I am not exactly sure which cable you are talking about else, I would it into the manual.


Posted on Nov 20, 2008

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If the ribbon cable has snapped there is no point trying to repair it any further, unless you have the exact replacement cable.
getting the spare part and having it the printer serviced could be time consuming and end up costing the price of a new printer and more

best regards

Posted on Nov 20, 2008

  • Lee Hodgson
    Lee Hodgson Nov 27, 2008

    contact hp, they will probably be able to walk you through the process od replacing the ribbon cables

    regards


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The ribbon cables are held in place by a plastic lock which gets damaged easily if the ribbons are pulled out by force.

got to have it serviced.

Posted on Nov 20, 2008

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Http://www.hp.com/country/us/en/prodserv/printing_multifunction.html?jumpid=ex_r295_google/search_ipg_mfp_aio&tafcjnef=fy08&ppc=DSp127489868 this will tell you everything you need to know

Posted on Nov 20, 2008

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  • 62 Answers

There should be a wide plastic connector on each piece it ran between.
You will usually have to slide a little plastice piece out or flip it up where the ribbon cable connects. After that, you may or may not have to use a little force to get the ribbon cable back in.
If the connector piece on the board is flat as apposed to facing up, there should be a plastic tab on the ribbon cable, this generally faces up.
This goes for both connectors.

Hope this helps!
Let me know if it doesn't and we can go from there,
Simon.

Posted on Nov 20, 2008

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13.20.00 JAM INSIDE TOP COVER


Without seeing the printer or knowing what you have already done....a "13.20 Jam inside top cover" error means that a jam occurred in the registration assembly area.
Remove the toner cartridge.
Remove all paper from inside printer.
You should see a metal flap. That's part of the "registration assembly".
Lift it up and make sure that all paper pieces are removed. Use a flashlight if you can.
Make sure that the media size that you are using matches the tray settings and the dial on the tray.
Reinstall the cartridge and try again.

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Welll its not a canon but ew are in dire need. Our 16 month old OKI b4600 wont print.Error message says clear paper jam. cant find a jam swapped tray, cartridge/drum etc. No luck. Any suggested


Hi There and Welcome to Fixya,

Usually, paper jams can occur at the input location right at the bottom of the printer - always remember that even a tiny piece of paper can cause halt in printing, hence, the error message.

Here's what I'm suggesting for you to do :
  • Start with pulling out the tray from the printer and look for ANY crumpled/pieces/fragments of paper that could be tucked in.
  • At the bottom of the printer is the feed area - do the same thing and remove any pieces of paper.
  • Ensure that it's absolutely "paper fragment free" before returning the tray back at the printer.
  • Next, is to open the top cover and carefully remove the drum.
  • Remove any pieces or fragments of paper that you find.
  • Carefully slide back the drum, ensure that everything snaps into place.
  • Close the top cover.
  • Restart your printer.
I most certainly hope this helps.

Thank you for using FixYa.

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Paper is jammed in my HP Photosmart C3180 All-in-One. Can't figure out how to open machine to remove paper.


Follow these steps to clear the jam from the product. Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray.
CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Remove any loose paper Do not pull jammed paper c01954290.gif c01961869.gif Step two: Clear the jam from the rear of the All-in-One Follow these steps to clear the paper jam from the rear of the product.
CAUTION: Never pull jammed paper from the front of the product. Pulling paper from inside the front cover can cause mechanical damage to the product. Always access and clear paper jams through the rear access door.
  1. With the product powered on, disconnect the power cord, USB cable, and Ethernet cable from the rear of the product.
  2. Press in the tab on the rear access door to release the door. Pull the door away from the product to remove it. Figure 1: Remove the rear access doorc00703963.gif
  3. To avoid tearing jammed paper, gently grab both edges of the jammed paper, and then pull with even pressure to remove.
  4. Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product.
    CAUTION: Make sure to remove any bits of torn paper from the rollers inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure 2: Check the product for bits of torn paperc01979299.gif
  5. While you have the rear access door removed, check the rollers with your fingers. Rollers should roll freely and feel springy. If rollers are missing or do not turn freely, buy a replacement rear access door. Click here to order a replacement part from HP .
  6. Reattach the rear access door. Gently push the door toward the product until it snaps into place.
Step three: Clear the jam from the front of the All-in-One
CAUTION: Carefully remove bits of torn or jammed paper from the front of the product. If you pull too hard on jammed paper, you might damage the print mechanism.
  1. Make sure that you disconnect the power cord from the rear of the product.
  2. Open the cartridge access door. Figure 3: Open the cartridge doorc00372271.gif
  3. Gently pull out any jammed bits or torn pieces of paper from the rollers inside the product.
    CAUTION: If the paper tears when you remove it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If pieces of paper remain in the product, more paper jams might occur.
  4. Close the cartridge access door.
  5. Reconnect the power cord to the rear of the product.
  6. Press the Power button (c01602202.gif ) to turn on the product.

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1 Answer

HP 3005dn Printer Tray 1 paper jam error


If message in display panel reads [13.XX PAPER JAM [LOCATION]]Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken.
Soln.
For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation.

For message 3.0 PAPER JAM [LOCATION]
means
A non-specific paper jam occurred.
Soln
1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation.

For more help check yhis site

http://www.printertechs.com/tech/error-codes/error-codes-0-19.php

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4 Answers

Paper jam???


Follow these steps :
1.1
Remove all paper from the trays. This will prevent further jams during the clearing.
2.2
Remove the covering to the printer's outer case to expose the jam. Locate the jammed paper to ensure there is not another problem causing the stall.
3.3
Pull gently on the jammed paper, taking care not to tear it. In most cases, this will remove the jam.
4.4
Press the flashing "Printer Jam" button. This will allow the rotors to turn and facilitate the release of the jam.
5.5
Turn off the printer and firmly pull on the jammed paper. Be careful not to tear it.
6.6
Remove remaining paper shreds. if a tear occurs, remove any residual paper that may hamper printing.
7.7
Refill the paper tray and try printing again. If the jam persists, repeat the process and search for more paper.

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1 Answer

My printer comes up with a clear paper jam and press checked key. I have cleared all paper from machine and yet the light flashes and will not allow me to print and the same error code comes up. What...


Solution one: Turn the All-in-One off and on again Follow these steps to turn the product on, and then off again, to reset the print mechanism.
  1. Press the Power button (c01602202.gif ) to turn off the product.
  2. Wait 15 seconds.
  3. Press the Power button (c01602202.gif ) to turn the product on again.
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  4. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.
  • If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again.
  • If the issue persists , continue with the next solution.
  • If the self-test report does not print , continue with the next solution.
Solution two: Clear any paper jam Jammed paper can cause the carriage to stall. Follow these steps to clear any jammed paper. Step one: Remove any loose paper Remove any loose paper from the input tray and output tray. CAUTION: Do not remove jammed paper at this stage. Trying to clear a paper jam from the front of the product can damage the print mechanism. Step two: Clear the paper jam from the back of the All-in-One Use the following steps to check for and remove jammed paper from the back of the product.
  1. Press the Power button (c01602202.gif ) to turn off the product.
  2. Disconnect the USB or Ethernet cable from the back of the product.
  3. Disconnect the power cord from the back of the product.
  4. Remove the rear door. Push the door latches toward each other, and then pull the door away from the product. Figure 1: Remove the rear door c00244379.gif Illustration of removing the rear door
  5. Gently pull the paper out of the rollers. CAUTION: If the paper tears when removing it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more paper jams are likely to occur.
  6. If you are printing labels, see if any are missing from the label sheet. If any labels are missing, find them inside the product, and then remove them carefully.
  7. Reattach the rear door. Gently push the door forward until it snaps into place.
Step three: Clear the paper jam from the front of the product Follow these steps to remove the paper jam from the front of the product.
  1. Open the cartridge access door. Figure 2: Open the cartridge access door c01913998.gif Illustration of opening the cartridge access door
  2. If you find paper jammed in the product that cannot be removed through the rear door, gently remove the paper through the front of the product.
    NOTE: Remove paper from the front of the product as carefully as possible. If any torn pieces of paper remain inside the product, more paper jams are likely to occur, and this could damage the print mechanism.
  3. Close the cartridge access door. Figure 3: Close the cartridge access door c01913999.gif Illustration of closing the cartridge access door
  4. Reconnect the power cord to the back of the product.
  5. Press the Power button (c01602202.gif ) to turn on the product.
  6. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.
  • If these steps resolved the issue , and the self-test report prints , there is no need to continue troubleshooting. Reconnect the USB cable, and then try to print again.
  • If the issue persists , continue with the next solution.
  • If the self-test report does not print , continue with the next solution.
Keep in this LINK.

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Remove foreign objects Foreign material inside the printer can cause printer malfunction Caution: The power cable should be disconnected from the unit when inspecting the paper path for obstructions.
  1. If there is any foreign material (such as a piece of metal or pen) inside the printer, after turning the printer off and removing the power cord from the outlet, remove it by hand, or with tweezers.

    i560_foreignmaterial.jpg

  2. Check to be sure that there is no foreign material by opening the printer's top cover and paper output tray.

    foreignmaterial2.jpg

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1 Answer

Clearing paper jam


Solution Use the following instructions to clear a paper jam from the HP All-in-One.
  1. Press in the tab on the rear clean-out door to remove the door. CAUTION: Clearing a paper jam from the top or front of the HP All-in-One can damage the print mechanism. Whenever possible, access and clear paper jams through the rear clean-out door. Figure 1: Pressing the tab and opening the rear clean-out door c00444711.gif
  2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the HP All-in-One. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are might occur.
  3. Replace the rear clean-out door and gently push it forward until it snaps into place.
  4. On the HP All-in-One control panel, press OK to continue the current job. NOTE: If the paper is still jammed, see the onscreen Troubleshooting Help that came with the HP Image Zone software.
  5. If the jam occurs again, check to make sure the paper type in the printer matches the paper type set in the printer driver properties

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