Question about Dell 3100cn Laser Printer
The machine senses the paper in the tray but when we try to print a test page from the printer menu the feed roller never turnes to pick up the paper. The mp tray is set to letter with letter size paper in the tray. Any help would be appreciated.
Did you go into the control panel menu and verify that it is set to pick up from the manual tray?
There are 2 things that control that roller. One is the motor and the other is the logic board which gives the signal to the motor that controls the take up roller.Since the movement of the roller appears to be normal,the logic board may be at fault. Unfortunately I do not have the service manual on this model. In any case, you would need service on the unit.
Posted on Nov 19, 2008
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