Question about Car Audio Receivers

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Rating on the solution I gave you

Why the "Helpful" rating for my solution? It was the very best information you could have gotten anywhere and you give me a rating that hurts my overall rating. You may not know this, but a helpful rating is really not that good. For experts with a rating of over 90% it drops their overall rating.

What do you think we work here for free for? We like to help people with their problems, and when we give somebody the very best answer they could get anywhere we expect a good rating. It is the only incentive to offer people like yourself FREE help.

I hope you will consider this if you ever need help again, you will not get that help from me, because I will not offer people expert advice who have given me a bad rating for the absolute best advice they could get anywhere. I won't help those who do not even appreciate the great help they have already received.

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  • Dave DeGain
    Dave DeGain Nov 20, 2008

    As I said in the other post, there is no other way to do it. I work at an authorized Kenwood service center and know for a fact that there is no other way to clear the code. I have repaired hundreds of Kenwood radio's over the last 18 + years and have talked to Kenwood engineers about this problem. It is a theft deterrent feature, and it is the way they designed the radio. Plus, Kenwood doesn't want anybody even knowing of this method to clear the code. They want customers like you to take it to an authorized service center to get the code cleared.

    It didn't hurt my feeling, it frustrated me. I just feel that when I give, what I know to be, the absolute best answer to a problem it should be rewarded with the best rating. After all, I am doing this service for free, volunteering my time just to help folks like you. Because you don't like the solution doesn't make it a wrong solution. If you were not going to believe what an expert is going to tell you, why then even ask the question. If you find another method of clearing the code that doesn't require the remote I would be willing to pay you money for that. But I know there is no other way. I take that back, there is one other way, but it requires removing the EEPROM IC from the radio. That process is a very difficult thing to do for people who have no experience soldering and removing surface mounted components. Without the very best skills and experience doing this you would most likely destroy the circuit board, so this is not something that is a feasible thing for any body without those skills to do.

    Try calling Kenwood customer service or their tech support, they will confirm what I have told you. There is no other solution, but you keep looking, one day you will realize that I am right because you will not find anyplace that can do it any other way.

    So, I guess it is my fault that you have no remote and I must get a bad rating because you have no remote. I will remember this and never offer this solution to anybody else again.

    Sorry that I took out my frustration on you over this. I have offered this solution to other people and some have rated it as FixYa! and a few have rated it lower. As it turns out, when somebody who has this problem doesn't have a remote, that's when they give a bad rating. Because it is not the answer they want. It is still the right answer, but since they have no remote, they shoot the messenger. Is that really fair?




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I'm perplexed that the only solution involves a remote. There has to be another solution!!! Sorry if it hurts your feelings

Posted on Nov 19, 2008

  • tcsam Nov 20, 2008

    Ok your right, Your the MASTER GURU. OK is that going to make the world more round? Your help was the best "I could find".....

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Juvie83
Rank:wizard_s.gif Wiz
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