Question about Canon CanoScan 9950F Flatbed Scanner

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Canoscan 9950F won't scan, says scanner locked, but it isn't

Canoscan 990F is connected to G5 Mac running 10.4.11 OS.  When try to scan, the software says that I need to unlock the scanner and detach the I/F cable and then reconnect.  However, the scanner is unlocked.  This same message appears with two different scanning software apps.  All cable connections are there and power is on.  The power light on the scanner is flashing.  Any tips would be appreciated.  Thank you

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  • Anonymous Jan 08, 2009

    canoscan says scanner is locked but it isn't...

  • Anonymous Feb 04, 2009

    I have the same scanner and the same problem with it. Can someone help us?

  • frankyb Feb 24, 2009

    Yes,I too have this problem.Scanner used to work intermittently,now gives this error message all the time.

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I was surprised by the same problem this morning. First time I've had a problem with in years. Checked the lock... it was already unlocked. I solved the problem by unhooking the USB cable from the hub, restarting my Mac (seems to be the key), replugging the cable and restarting the scanner. Worked like a charm. Hope it works for you!

Posted on Apr 11, 2009

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2 Answers

Lide 60 not working in mountain lion


Guide to installing Canon CanoScan LiDE 35, 50 and 60 on Mac OS X 10.8. Mountain Lion:


FIRST PART: DELETING OLD LiDE DRIVERS AND SOFTWARE


  • If this is the first attempt to install the scanner, skip this part


  • Trash the following files/folders from these folders:


HD:/Library/Image Capture/Twain Data Sources

delete the CanoScan CanoScan XXXX.ds file

(Make note of any other files that may be in this folder. If other files are present, move them to the desktop for now. Then place them back after successfully using the scanner.)


HD:/Library/Preferences

delete the 'CanoScan XXXX' folder


HD:/Users/Shared

delete the folders containing the name CanoScan, or starting with CNQL.


HD:/Applications

delete the CanoScan Toolbox Application


HD:/Users/YOUR-MAC-USERNAME/Library/Preferences

delete any items named "CanoScan Toolbox"


  • Restart your computer, then empty the trash


SECOND PART: MAKING YOUR SCANNER WORK


  • Make sure your scanner is well connected


  • Download the right driver depending on your Model. Also download the Scanner Software. Copy the filenames and search them via Google. Make sure you download the Canon files from an official Canon domain.


CanoScan LiDE 50 and LiDE 35 work both with the 35 driver:

lide35osx7721en.dmg


CanoScan LiDE 60 driver:

lide60osx11131en.dmg


VueScan Software:

http://www.hamrick.com/#download

VueScan 9.2 (or later) x32 for Mac OS X


Alternative to VueScan: CanoScan Toolbox. I prefer VueScan.

Try your luck with Version 4 or Version 5.

CanoScan Toolbox 4: cstbosx4934ej4.dmg

CanoScan Toolbox 5: cstbosx5014ej4.dmg


  • Open the downloaded driver file (lide35osx7721en.dmg or lide60osx11131en.dmg)


  • and Double-click the ScanGear file, install and restart when prompted


  • Open the downloaded VueScan file (vuex3292.dmg) and drag the VueScan application to the Mac Applications folder


  • Open the VueScan application. The scanner should be recognized automatically.


(Alternatively try and install CanoScan Toolbox 4 or 5)

Nov 04, 2012 | Canon Office Equipment & Supplies

1 Answer

Canot get the canoscan 9950f to work on windows 7


Hello you can download the driver here:

http://software.canon-europe.com/products/0010135.asp

Make sure you download the right software for your system

32 or 64 bit.

Good luck

Oct 14, 2012 | Canon CanoScan 9950F Flatbed Scanner

1 Answer

Is the lid for the canoscan 9950F detachable? I need to scan large drawings and keep the lid in serial with the scanner. Is this possible?


Yes, you can detach the lid very easily. Open the lid and when in vertical position, just pull upwards. The lid is held by two metal rods, which will come out when you pull up the lid.

Aug 16, 2011 | Canon CanoScan 9950F Flatbed Scanner

1 Answer

I have downloaded the scanner software for the canon CanoScan N670U more than once, but it is not opening or running on my mac.


This was a problem with Mac's and this scanner (are you using 10.3 OS)?
Try unplugging the scanner then replugging it in, sometimes after the mac sleeps and is woken, the scanner will not be recognised (happened on XP and Vista PC machines as well)
also try using image capture on the mac rather than the canoscan toolbox software.

If you want to give installing the drivers and software another go, download the software and driver remover tool from canon's site before re-installing

Jul 27, 2011 | Canon CanoScan N670U Flatbed Scanner

1 Answer

Hi, I have a scanner CanoScan N 640P and MacBook with Mac OS X 10.5.3 operative system. I wonder how to connect those two equipments and where to find the right driver. So, I would need your advice.......


it is supported by only windows XP
so it is advisable to use VMWARE FUSION of BOOTCAMP to install WINDOWS XP
and then connect Scanner to that Virtual Machine.

Mar 05, 2011 | Canon CanoScan 9950F Flatbed Scanner

1 Answer

RE Canon scanner problem 'No driver found'. downloaded new updated software twice and got the same message. Using Apple Mac Os x (snow L.)


Pls disconnect the scanner, uninstall scanner driver and switch of the computer. After restarting, run Scan disk and then install appropriate driver for MAC OS and connect the scanner. This should work.
S. Mohan

Sep 21, 2010 | Canon CanoScan 4400F Flatbed Scanner

2 Answers

Trying to install CanoScan FB 360u on Mac OS X


1)Here is the Link to get the toolbox CLICK HERE 2)As for the plugin (Applications>CanoScan Toolbox 4.1>Plug-Ins) put one here after you have the toolbox installed 3)You must have photoshop of any version to do the next step 4)If you do Put it here (Where ever your photoshop folder is> Plugin)
And go mac's

Sep 30, 2009 | Canon CanoScan FB630U Flatbed Scanner

2 Answers

Installing CanoScan Lide 20 / Lide 30 into Mac OS X 10.5.5


I found this scanner at a garage sale today, and had trouble finding this info myself. Finally stumbled upon this site ( http://cadwell.livejournal.com/39545.html )

I'm using it on a Powermac G5 but both the driver and toolbox app say they are univeral binary. Hopefully this gets you up and running too:

CanoScan LiDE 30 on Mac OS X 10.5
This technical help may seem completely out of place on this art blog but after scouring the internet for 3 hours trying to set my 6 year old scanner up on my new MacBook, I found this info half way down a lengthy comments section of a random blog. So I thought I'd post it here (slightly altered) as a message in a bottle to anyone else in need of it.

How to set up CanoScan LiDE 30 on Mac OSX 10.5
STEP 1:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=351&modelid=6623
STEP 2:
Select MAC OS X
STEP 3:
Download BOTH:
LiDE 20/LiDE 30 Scanner Driver Ver. 7.0.1.1aX
(Mac OS X)

lide20lide30n670un676un1240uosx7011aen.dmg
CanoScan Toolbox Ver. 4.1.3.0X
(Mac OS X)

CSTb4130MXE.dmg.gz
STEP 4:
INSTALL CanoScan Toolbox Ver. 4.1.3.0X
STEP 5:
INSTALL LiDE 30 Scanner Driver Ver. 7.0.1.1aX . Make sure Applications>CanoScan Toolbox 4.1>Plug-Ins is selected as the install location.
STEP 6:
You will be asked to RESTART. You should.
STEP 7:
When you run CanoScan you can choose Photoshop as the default program to open the image in once it has scanned. You do not need Photoshop to open using Rosetta for this to work.
NOTE: If you want to scan directly from within Photoshop CS3, you need to copy the driver 'ScanGear CS 7.0X' which is found in Applications>CanoScan Toolbox 4.1>Plug-Ins into the photoshop pluggins folder, Applications> Adobe Photoshop CS3>Plug-Ins>Import/Export. You also need to open photoshop in Rosetta mode. Apple + I on the photoshop icon and select 'Open using Rosetta'. I would not recommend using this method though.
STEP 8:
Go to System Preferences>Accounts>Login Items and remove both of the following:
N067U_ButtonManager.app
N124U_ButtonManager.app
STEP 9:
SCAN.


Feb 15, 2009 | Canon CanoScan LiDE 50 Refurbished Scanner

1 Answer

Install CanoScan 9950F Driver


I found the answer to the 9950F VISTA driver - I went onto Canon's site and downloaded the VISTA driver - AND - the toolbox. Then a reboot and this time Vista recognised the 9950F.

Sep 15, 2008 | Canon CanoScan 9950F Flatbed Scanner

2 Answers

Canoscan 9950f red line on scan


Try running a calibration. This is done thorugh ScanGear in Advanced mode. Once in Advanced Mode, in the Image Settings section there should be an option for Calibration (you may have to scroll down in this section to see it). After running the calibration, try performing a preview scan with nothing on the scanner glass. If the red line shows up on the preview now, then most likely the scanner needs to be serviced.

Mar 12, 2008 | Canon CanoScan 9950F Flatbed Scanner

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