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Computer will not load windows

When I try to bring my daughters computer up a blue screen pop's up saying basicly it experienced a problem and it could be caused from new soft ware or new hard ware being loaded. I did neither one of those. and at the bottom of the message it gives me these numbers.
Stop: oxoooo C1F5 (oxoooooooo,oxoooooooo,oxoooooooo,oxoooooooo)
Then if I press F1 when I try to bring the computer up it gives me a new screen that allows me to press F8 and bring up diagnostics and differant ways to bring up the computer for example safe mode or de bugging and several other choices. When I try either of those I get the following list of numbers SATA O : ST3250820AS . 3 . ANG
SATA 1 :HL-DT-ST CD-RW,DVD-ROM GCC-H10N C103
SATA 2 none
ASATA 3 none
Diskette drive 0 seek failure.
I have no idea what it is trying to tell me. I would greatley appreciate your help in this so that I can get my daughters computer back up.

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  • 4 more comments 
  • jnewtonm Nov 19, 2008

    It does not load windows when I try to bring it up in safe mode.

  • jnewtonm Nov 20, 2008

    Thanks rickyostrom and uge I tried both of your suggestions and neither of them worked. It still will toggle between the blue and the black screen with the same codes. i was able to put in the utilities software disk that came with the computer and now I can get into dos, but that is as far as I can get it. I really appreciate both of your effords though.

  • jnewtonm Nov 20, 2008

    I should let you know the computer does not have a floppy drive. when I ordered it from Dell I didn't see any use in having a floppy drive since every thing has gone to cd's and dvd's. I opened the computer and checked all my connections and they all were tight and in place. I am beginning to believe her hard drive has gone out.

  • jnewtonm Nov 23, 2008

    Rickyostrom, I did try booting the computer using the last known good configuration and still no luck. I really appreciate your help though. you have given me good ways to try to fix it.

  • Ricky Ostrom
    Ricky Ostrom May 11, 2010

    It's saying DISKETTE Drive 0 Seek Failure, which could be No Floppy Drive.

    It found the SATA O : ST3250820AS 3 . ANG and the SATA 1 :HL-DT-ST CD-RW,DVD-ROM GCC-H10N C103.




  • Ricky Ostrom
    Ricky Ostrom May 11, 2010

    As soon as your computer is starting up, if you hold the F8 key down, can you choose the Safe Mode option and will it boot into a basic Windows screen?



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  • Ricky Ostrom
    Ricky Ostrom Nov 22, 2008

    During startup, you could try pressing F2 or F12 depending on the system and see if you can find a System Recovery option.

  • Ricky Ostrom
    Ricky Ostrom Nov 23, 2008

    Here is an article about this error...

    http://ezpcsolutions.biz/TroubleUnderFir...

    You can call Microsoft at 866-727-2338 for a fix.




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The message 'Diskette drive 0 seek failure.' is saying that there is any error trying to read 'drive 0'. As you can see from the list, drive 0 is 'ST3250820AS . 3 . ANG'. That is your hard drive that stores all of your information. Your other drive that's coming up is 'drive 1' or 'SATA 1' and that is your DVD/CD-RW. So basically your hard drive can't be read and therefore the PC can't be started. If there is data that you need on the PC I would advise contacting either a local PC shop to try and get your data recovered and put onto a new hard drive if they find that the drive is faulty. If you don't have any data on there that is essential, try reinstalling the operating system by starting up the PC with your recovery disk or operating system disk and following the directions. Make sure you read the instructions properly to insure that you install properly.

Posted on Nov 19, 2008

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