Question about Dell OW7658 (J4624SK8115RT7D50) Keyboard

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Keyboard is too sensitive - getting multiple characters

Hello: The keyboard is too sensitive. When striking a key, the character will often repeat (occcasionally twice). As a result, my spell-check is working overtime, and don't even bring up the problems the 10-digit key pad causes with entries made on spreadsheets. Can the sensitivity be adjusted so that one strike equals one character? Thanks.

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  • CPOS Dec 18, 2008

    My HP Compaq nc2400 laptop has the same problem. It is so sensitive that just a wave of your finger across the top (without pushing it down) will result in multiple spaces. Does anyone have a solution? Thanks for your help.

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I too have encountered this problem. It was the q key on a dell latitude d530. After reading a post on an osxforum describing a software issue i attempted to fix the problem by adjusting the sensitivity of the keyboard. This did nothing. Next i attempted to determine if there was a physical issue. I popped the key off and discovered nothing. I also popped out the white plastic 'scissors' that the key fixes too and still discovered nothing. I looked under the rubber... nothing. compared it to another key... nothing. All in all I could find nothing abnormal about this key other than the fact that it was super sensitive. so I began to experiment. I put a piece of paper under the rubber. This made the sensitivity just about perfect so I left the little bit of paper in place, reassembled, and have had no further problems. This is ghetto i know but it worked for me...

Posted on Aug 16, 2009

  • ghermann3 Dec 03, 2010

    This solved my problem, though I curled a little piece of tape (to make it double-sided) and stuck it under the rubber. Thank you, freddy.

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Go to control panel, then keyboard, under the speed tab, adjust repeat delay to long and the repeat rate to slow. This will not "fix" the problem entirely but will help a lot. The only problem is that this will affect holding down the arrow keys to scroll through a sentence or up or down a page when word processing (but I think this may be the lesser of two evils).

Posted on Sep 05, 2009

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If you are using Linux, this can be a HAL related problem (strange but true). Turn of the Hardware Abstraction Layer and check if it helps.

Posted on Apr 15, 2009

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Hi wa33ban2hart

Question: "Some letters on my keyboard result in the wrong character. This problem showed up weeks after purchase. Initially it was working fine".

You've done unbelievably well to type an error-free, letter-perfect question, despite the character confusion.

This is a very strange problem to have on a desktop keyboard (Dynex Keyboard and Mouse), since the way to achieve the above sentence as you have written it, is to use the Fn and NumLk keys, on a laptop keyboard, to enable buttons with multiple functions to print their alternative characters designated to them.

Desktop keyboards do not usually have Fn keys and the NumLk key on a desktop keyboard locks and unlocks the Number Pad on the right of the keyboard, which usually has no alternative letter values on its keys.

Solution: Press and hold the Fn (Function) key on your keyboard > press the NumLk (Number Lock) key (usually F10, F11 or F12) > release both keys > test keys J, K, L, U, I, O etc. again.

That should resolve your problem.

I hope this helps.

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Here are the instructions without the pictures:

I had a problem with my Gateway keyboard where whenver I pressed the left shift key, it type a pipe | (verticle line) character. This is the same character that is above the back slash character . I searched the internet and people were suggesting reloading drivers and apparently Gateway was suggesting a destructive reload of the hard drive. That's absolutely rediculous.
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When I used a little screwdriver to press on the center of the plastic (red arrow) I would get a proper shift key. However, when I pressed to the right (green arrow), I would get the backslash character. If I pushed at the red and green arrow together, I would get the pipe character.

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Once all of the screws are removed the top and bottom halves seperate easily. The circuits stay in the bottom half of the keyboard, so set the top half of the keyboard to the side. The red arrow marks where the left shift key presses down.

Pull back the top layer and you will see the flexible circuits. These are also made up of multiple layers. When a key is pressed it pushes these layers together to complete the switch circuit. The red arrow marks the shift key. The green arrow marks the backslahs/pipe key for European style keyboards. The blue arrow is yet another key that is not used on U.S. keyboards.

Pull back the first layer of the switch circuit to expose the space between the circuit layers.

Place a small piece of electrical tape on the extra backslash/pipe circuit connection as marked by the red arrow.

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