Question about Gateway MX3215 Notebook
The file: C:I386DistAMS000MSFTWINDOWSCOMMONCONTROLSCOMCTL32.DLL
cannot be recovered!
Now laptop boots to this point and stops.
I would recommend booting the laptop with a Windows XP CD and select "Recovery Console" option
Then once in the Recovery Console type the following CHKDSK C: /R
That will run the Check Disk (CHKDSK) utility and will probably fix your problem so that the files can be copied during the recovery process..
NOTE: THIS IS VERY IMPORTANT... Once you start the CHKDSK utility with the /R option
you must let it complete the task... And depending on the size of your drive it could take several hours to complete ..(even if it appears to be "stuck" it is NOT ...) When CHKDSK finds a bad sector it will then attempt to move the data to a good sector so that it can be used again (And this takes time even on the fastest PC's) And interrupting the process can possibly cause your drive to become unusable depending on what stage it was one and what it was doing. (And of course if it has been days or something and it hasn’t moved even a notch then of course go ahead and reboot it. But if it’s been just a few hours then LEAVE IT ALONE)
After CHKDSK utility is finished you should see some sort of message on the screen saying "CHKDSK found errors on the volume and fixed them all" or something like that. And you should be back at the command prompt. Just remove the XP cd from your drive and type "EXIT" and that’s it
You should now be able to restart your restore operation again and hopefully it will be able to recover that file..
NOTE: There are some occurrences where CHKDSK is unable to recover a file completely but this is very rare. (if that happens then let me know and we can move to the next step. But from the way it sounds your drive has errors that must be fixed before you can proceed..)
I hope this info helps
///SYSTEM ONE Networks
Posted on Nov 20, 2008
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Note: Start Windows in Safe Mode to complete any of the following steps if you're unable to access Windows normally due to the sensapi.dll error.
If you suspect that you've accidentally deleted sensapi.dll but you've already emptied the Recycle Bin, you may be able to recover sensapi.dll with a free file recovery program.
Important: Recovering a deleted copy of sensapi.dll with a file recovery program is a smart idea only if you're confident you've deleted the file yourself and that it was working properly before you did that.
Run a virus/malware scan of your entire system. Some sensapi.dll errors could be related to a virus or other malware infection on your computer that has damaged the DLL file. It's even possible that the sensapi.dll error you're seeing is related to a hostile program that's masquerading as the file.
Use System Restore to undo recent system changes. If you suspect that the sensapi.dll error was caused by a change made to an important file or configuration, a System Restore could solve the problem.
Reinstall the program that uses the sensapi.dll file. If the sensapi.dll DLL error occurs when you use a particular program, reinstalling the program should replace the file.
Important: Try your best to complete this step. Reinstalling the program that provides the sensapi.dll file, if possible, is a likely solution to this DLL error.
Update the drivers for hardware devices that might be related to sensapi.dll. If, for example, you're receiving a "The file sensapi.dll is missing" error when you play a 3D video game, try updating the drivers for your video card.
Note: The sensapi.dll file may or may not be related to video cards - this was just an example. The key here is to pay very close attention to the context of the error and troubleshoot accordingly.
Roll back a driver to a previously installed version if sensapi.dll errors began after updating a particular hardware device's driver.
Run the sfc /scannow System File Checker command to replace a missing or corrupt copy of the sensapi.dll file. If this DLL file is provided my Microsoft, the System File Checker tool should restore it.
Install any available Windows updates. Many service packs and other patches replace or update some of the hundreds of Microsoft distributed DLL files on your computer. The sensapi.dll file could be included in one of those updates.
Test your memory and then test your hard drive. I've left the majority of hardware troubleshooting to the last step, but your computer's memory and hard drive are easy to test and are the most likely components that might cause sensapi.dll errors as they fail.
Repair your installation of Windows. If the individual sensapi.dll file troubleshooting advice above is unsuccessful, performing a startup repair or repair installation should restore all Windows DLL files to their working versions.
Use a free registry cleaner to repair sensapi.dll related issues in the registry. A free registry cleaner program may be able to help by removing invalid sensapi.dll registry entries that might be causing the DLL error.
Important: I rarely recommend the use of registry cleaners. I've included the option here as a "last resort" attempt before the destructive step coming up next.
Perform a clean installation of Windows. A clean install of Windows will erase everything from the hard drive and install a fresh copy of Windows. If none of the steps above correct the sensapi.dll error, this should be your next course of action.
Important: All the information on your hard drive will be erased during a clean install. Make sure you've made the best attempt possible to fix the sensapi.dll error using a troubleshooting step prior to this one.
Troubleshoot for a hardware problem if any sensapi.dll errors persist. After a clean install of Windows, your DLL problem can only be hardware related.
The sensapi.dll error message could apply to any program or system that might utilize the file on any of Microsoft's operating systems including Windows 7, Windows Vista, Windows XP, and Windows 2000.
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