I have been trying to get my keyboard and mouse to work. they worked a few months ago, but I have not used them since. I have changed the batteries and they are good. I do not have a disk for this. what can I do to make this work
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Try resetting the mouse with the receiver. Press the connect button on the receiver and then on the mouse.
Also, make sure the light comes on the mouse when you install the batteries, If not, they may not be making contact or be in correctly.
The problem was that ther keyboard was encrypted for my protection. this sometimes prevents the keyboard from connecting to the receiver and therefore the computer. to stop encrypton: press the left CRTL + left ALT + F12 key at the same time. Press the connect button on the receiver (you only have a few seconds to then press the connect button on the keyboard. Press the ESC key. Now you must start the encrypton again. Install SetPoint software from www.logitech.com/downloads. after you save and run the program, then press left CTRL + left ALT + F12 keys. sometimes there is an encrytpion wizard that pops up to help you further encrypt the keyboard, but this does not always pop up. It didn't on mine. My keyboard just started working right after i re-sarted the encryption.
Check to see if the drivers are still installed, it could be with a recent update they got uninstalled or a file was misplaced. Try going to he Logitech Website and reinstalling the drives you can click here for a direct link to the software/driver download section: