I need my HP Officejet Pro L7780 all in one to pull either legal size or standard size paper, it will only pull standard size, I have two paper trays

Hi Smitha



Look its due to settings only. Hence check to make sure the default paper size choosen by you is A4 and not legal. Because that ever the size you provide it scans to it. If still problem persist the try to email me the correct model number on the printer.

Your printer doesn't support Legal size to Scan and Copy, you can scan/copy it by reducing the size of the paper from the menu. 10% will fit since the actual paper size supported by your printer is 8.5X11.7inch while the legal size is 8.5X14inch. Good luck. For more info check out here : http://h10010.www1.hp.com/wwpc/us/en/sm/WF06b/18972-18972-238444-12019-3328086-2511708-3643610-3643611.html

Please get the correct driver here : www.printcountry.com/drivers.asp
www.opendrivers.com/.../printers-free-driver-download.html
www.driversdown.com/driverslist/r_4_1.shtml
Regards, Jay__yhdtr54ge

1. Press the OK button to bring you back.
2. Press the menu button repeatedly until paper size comes up
3. Use arrows to change paper size from automatic to whatever size you are looking for.
4. Start Copy

This worked for the HP Officejet 7210 All in one

Hi,

Couple of things for you to check out.

1. Is that you've enabled the second tray for the printer. This is normally automatic but to check go to:
START > Printers > L7780 > Properties
- Click the "Device Settings" tab
... then sort out the different setting so they are all correct such as paper size and of course "Tray 2: Installed"


2. The other more common issue is simply that the printer isn't sitting properly on top of Tray 2 and as a result it's not engaging the cog wheel properly to pick up paper.

This is one of those trial and error things where you pick up the printer and re-slot it down onto Tray 2 until it works properly.


Hope that helps...

Check the paper tray - there's a "stop" that keeps the paper snugly in the tray. Make sure this stop is set on the proper paper size and isn't sliding when you put the paper in. That should solve it!

I can't help with the legal size issue as I've none to try with here but the 2nd tray I can help with.

Most of the time the problem with tray #2 is that the printer hasn't quite sat properly on top. Try lifting the printer up and shifting the printer about a little so that the gears mesh better... You may need to repeat a couple of times but this usually sorts the issue.

You'll also want to make sure the paper in tray #2 is not help too tightly by the paper guide and if you can fan apart the paper to get some air in between the sheets.

Hope this helps...

Hi,

here are the steps that i want you to follow inorder to use the tray for legal size.

1. On your printer itself, Press the SETUP BUTTON.
2. Scroll Down, and look for the option "Preferences", then press okay.
3. Scroll down again, then look for Tray Lock, and press okay.
4. Under Tray Lock, you will have an options there;
- Tray 1
- Tray 2.
5. If you are using the legal size paper for tray 2, then choose Tray 2 and press okay button to apply. And if you are using the Tray 1 for the legal size, you can go ahead and choose Tray 1 and press okay to apply. And this should work.

If in case you still have issues setting it up, please inform me.

thank you so much.

adonscott

You should configure TRAY 1 as Legal only.
and Tray 2 as plain letter.

Specially when you specify from what tray/paper type to print.

This can be easily configured from the Printer Properties within the Printers and Faxes section of the Control Panel.

Good luck!

You need to change it in the menu, it's stopping because once it reaches the letter size the sensor detects that there is still paper there and jams.