Question about Canon Digital Rebel XSi Digital Camera

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Err 01 communication error on Xsi and Canon IS 18-55

The nose of my lens accidentally touched the sand on the beach. Now I am getting the err 01 Communications between the camera and lens is faulty.

I cleaned the lens contacts and the camera contacts. I can shoot a few pictures inside, but outside I still get the error and everything is overexposed. It is only the "beached" lens. My others work ok.

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  • akirilovets Feb 15, 2009

    have the same Problem. Tamron AF Aspherical LD 28-200mm 1:3.8-5.6

    but Canon EFS 18-55 working fine

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5 Suggested Answers

markevans
  • 148 Answers

SOURCE: Canon 400D error code 01

reset camera by removing battery completely for about 10 seconds.
otherwise, time for service.
sounds like a processor board issue.
you can use a contact cleaner sparingly, available from frys electronics or any other electronic reseller like radio shack.
good luck
mark

Posted on Dec 23, 2007

  • 479 Answers

SOURCE: I got sand in my camera

send to repair... a camera repair person should be able to clean and get your lens back on track

Posted on Sep 03, 2008

  • 8 Answers

SOURCE: I dropped my mx1063 in the sand at the beach. I

This is not a user solvable problem. One thing that should not be done is to turn on the camera when it has been dropped in dirt, sand or water. This will, in your case, grind the dirt around and parts try to move and contaminate additional parts of the camera. It's only worse if water is involved as this will likely cause shorts in electrical areas.
Take the camera to a repair shop and get their opinion on whether it is fixable and if so what they estimate the cost to be. Sometimes it's cheaper to buy a new or used camera.

Posted on Jul 22, 2009

  • 1 Answer

SOURCE: lens error

Anyone who has ever been near the beach knows that as soon as you are within 100ft of the sand you will feel sand in between your toes even with your sneakers and socks on. That's because sand is in the air and contaminates everything. Therefore, if you value your camera, mp3 player, radio, cellular phone PDA, or laptop computer, DO NOT TAKE IT anywhere near the beach. Solution: use an air compressor. Blow air & dust through the hose first. Use clean air to blow out extended lens area. Open and close lens and blow out several times. Firmly jolt the camera into the palm of your hand to dislodge the dirt particle. Use more air. You may notice sratches on the side of the lens cylinder that were created by the particles of sand. 99% pure isopropyl alcohol (91% if you're in a pinch is available at any drug store) can also be used on a Q tip and swabbed around the lens barrel cylinder. Make sure you use a few CLEAN Q tips on the lens. Now go buy a disposible camera and $10 mp3 player for the beach and leave the $200+ camera and IPOD at home or at the hotel room. Now you'll surely have a wonderful time at the beach.

Posted on Sep 12, 2009

  • 94 Answers

SOURCE: Went to the beach with

YES IT JUST NEED TO ADJUST DIAPTOR WHEEL NEXT TO VIEWFINDER. ADJUST ACCORDING TO YOUR EYE.

Posted on Aug 04, 2010

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1 Answer

How to fix error 001 in canon lens


The Canon Err 01 is called Lens communication.
The lens has lost communication with the camera, or vice versa. This can be caused by dirt or grease on the gold coated contacts. On the lens or in the camera.
Try cleaning the contacts, with a dry cloth or cotton swabs. Don't use any sharp tools or force. To pinpoint where the error is, you could try to place another lens. If the error disappears most likely the first lens caused the problem. If the error stays, you should suspect the camera.
If you only have the problem with one lens, and the contacts are clean, contact a certified Canon repair centre.

Jul 10, 2014 | Cameras

1 Answer

I keep getting Err 01 and no photo is taken what do I do?


ERR 01 is a lens to body communication error. Clean the lens and body contacts (put a small amount of alcohol on a Q-tip - do not use rubbing alcohol!!!). Try again. If that doesn't work, problem may be in lens or body. Using the flat of your fingernail, push in the contacts on the body inside the mirror box to clean any tarnishing between the contacts the the circuit (they are spring loaded). Try another lens - if the other lens works, then your problem is in the first lens. If it still gives the ERR 01 code then the problem is in the body.

Has the camera been impacted or had water/liquid spillage?

Sep 16, 2013 | Canon Rebel XT / EOS 350D Digital Camera

1 Answer

Err 01....communication between lens and camera is faulty.Please clean the lens contact...this is the error message...please say a solution..


The contacts are the little gold coloured metal squares that touch between your lens and the body. Clean them with isopropyl alcohol (moistened glasses wipes work well) and see how you go.

Jun 10, 2013 | Canon EOS 1100D / Rebel T3 Digital Camera

1 Answer

Error 01 in canon eos 5d


Err 01: Lens to body communication error
1.The camera to lens communication is somehow being interfered with could be a problem within the lens itself, possibly the camera body, or something as simple as a smudged fingerprint on the lens mount contacts,
2. Check the lens and the contacts
3. Also check below link if you need a canon eos 5d service manual
http://goo.gl/1rXwuc

thanks

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1 Answer

How to repair err 01 on canon 1000d "Communication


So, have you cleaned the contacts? Remove the lens and using a cotton swab lightly dampened with rubbing alcohol, clean the contacts on the lens and the camera body where they meet.

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1 Answer

LCD Screen shows Err 99. No shooting is possible


Err 99 could mean several different things, such as... Memory Card
Lens
Lens contacts....

A few things you can try.
Remove the memory card an enable "shooting with out memory card" and see if you still get the error. If it works your memory card is bad.
Try another lens if you can
Clean the lens contacts with a pencil eraser (be careful not to get eraser dust in the camera body or in the lens)
I have heard Canon recommend upgrading the camera's firmware (go to Canon's website to download the latest firmware and follow Canon's instructions for the upgrade).
I saved the worst for last, Err 99 could be related to the shutter failing which would mean a trip to Canon.
Good Luck


May 05, 2011 | Canon Digital Rebel XSi Digital Camera

1 Answer

Error 99 when I turn my canon reble xsi on The screen says "Err 99 Shooting is not possible. Turn the power switch to off and on again or re-install the battery" I have done all of the above...


Welcome to Fixya
Err 99 could mean several different things, such as... Memory Card, Lens or Lens contacts....

Here's what you can try:
Remove the memory card an enable "shooting with out memory card" and see if you still get the error. If it works your memory card is bad. Try another lens if you can. Clean the lens contacts with a pencil eraser (be careful not to get eraser dust in the camera body or in the lens). Worst case scenario is, Err 99 could be related to the shutter failing which would mean a trip to Canon.

Thank you for choosing Fixya!

Apr 18, 2011 | Canon EOS Rebel XSi Digital Camera

1 Answer

When you get error 99


Welcome to Fixya
Err 99 could mean several different things, such as... Memory Card, Lens or Lens contacts....

Here's what you can try:
Remove the memory card an enable "shooting with out memory card" and see if you still get the error. If it works your memory card is bad. Try another lens if you can. Clean the lens contacts with a pencil eraser (be careful not to get eraser dust in the camera body or in the lens). Worst case scenario is, Err 99 could be related to the shutter failing which would mean a trip to Canon.

Thank you !

Feb 12, 2011 | Canon EOS Rebel XSi Digital Camera

1 Answer

I am trying to use an older SIGMA 28 - 200 mm f3.5 - 5.6 UC Aspherical AF lens with a Canon Rebel Xsi and am getting a communication error (Err 01).I have already cleaned the lens contacts but still get...


From working with third party lenses in the past what I've found is that Canon doesn't give up the "chip" technology so the older lens can not talk to the newer cameras. I suspect that Canon does this to promote their lenses over the competition. You might be able to send the lens to Sigma and have them re-chip it and have a great lens again.

Dec 26, 2010 | Sigma 28-200mm f/3.5-5.6 DL Aspherical...

1 Answer

I am trying to use an older SIGMA 28 - 200 mm f3.5 - 5.6 DL Hyperzoom macro Aspherical AF lens with a Canon Rebel Xsi and am getting a communication error (Err 01).I have already cleaned the lens contacts...


To NOT get that error you need to use in AV mode. It's the only way that old Sigmas work with the new Canons. It's an aperture bug that old Sigma lens have and some the only way to fix it is to rechip it. The problem is that Sigma no longer rechips the lens.

May 19, 2009 | Sigma 28-200mm f/3.5-5.6 DL Aspherical...

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