Question about RCA DWD490RE
When I turn on the recevier it trys to connect to WebTV for a "WebTV Update" but never completes the connection. The receiver stays in this mode and I am unable to return to TV mode. I have tryed to reset the receiver by unplugging the power several times with no results.I called Directv service and was put through to a Ultimatetv tech who said my receiver was failing and would have to be replaced.bummer.If there is no fix for this problem could you point me too someone who could repair the unit? Thanks
Seems that the hard drive may have died. try replacing the hard drive with a new ide hard drive that's under 120 gigs. then the front of box will have some lights flashing for awhile. It is formatting the drive when it is doing that. Once done flashing you will get back to the webtv screen. It should then call up the webtv toll free number and then from there call up your local office. it should download over a hundred or so files to reprogram the missing guide and dvr software. once it reboots the tv funcations should return . It should act the same when you have a power outage ie downloading the latest guide info. you should have the tv back at this point. If you have problems still with missing channels or says you have not paid for programming , then you need to call directv. now it also have more disk space if you were using the orginal 40 gig hard drive , your new 120 gig should be about 100-110 hrs of worth of recordings. Don't bother with a bigger drive it will not format anything higher than a 120 gig drive. good luck if you still have it
Posted on Sep 17, 2007
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Posted on Jan 02, 2017
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