Question about RCA DWD490RE
When I turn on the recevier it trys to connect to WebTV for a "WebTV Update" but never completes the connection. The receiver stays in this mode and I am unable to return to TV mode. I have tryed to reset the receiver by unplugging the power several times with no results.I called Directv service and was put through to a Ultimatetv tech who said my receiver was failing and would have to be replaced.bummer.If there is no fix for this problem could you point me too someone who could repair the unit? Thanks
Seems that the hard drive may have died. try replacing the hard drive with a new ide hard drive that's under 120 gigs. then the front of box will have some lights flashing for awhile. It is formatting the drive when it is doing that. Once done flashing you will get back to the webtv screen. It should then call up the webtv toll free number and then from there call up your local office. it should download over a hundred or so files to reprogram the missing guide and dvr software. once it reboots the tv funcations should return . It should act the same when you have a power outage ie downloading the latest guide info. you should have the tv back at this point. If you have problems still with missing channels or says you have not paid for programming , then you need to call directv. now it also have more disk space if you were using the orginal 40 gig hard drive , your new 120 gig should be about 100-110 hrs of worth of recordings. Don't bother with a bigger drive it will not format anything higher than a 120 gig drive. good luck if you still have it
Posted on Sep 17, 2007
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 Verify that the AC power cord is connected to the DCT*
and an AC outlet.
 If the DCT* is connected to a switched outlet on another
unit, verify that that unit is powered on.
 Press the POWER button on the DCT* front panel instead
of the remote control. The batteries in the remote control
may be depleted
 The DCT* may have received a software update and
may not power on while the new software is being
installed. Try again in a few minutes.
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OTA - Over the Air Software Updates will be broadcast via satellite for the product when new updates are
available. Humax reserves the right for deciding when the software updates will be released.
Follow below to ensure that you receive the OTA Software Updates when they are released:
1* You are connected to a suitable satellite dish and are receiving the all of the freesat service.
2* The signal strength and quality are at a high level; if you are experiencing problems with the signal
then please do not continue with the download.
3* The product is in Standby mode each night allowing it to detect, download, and install the updates
* Please do not unplug the product from the mains during the software update procedure; this can
cause the product not to operate.
* Please do not remove the antenna cable from the dish from the product during the update as this can
cause the product not to operate
* For information on the release of new software or the changes made please visit www.humaxdigital.
* The download can take between 5 - 10 minutes to complete.
* During the update process you will not be able to use the product.
* During the software update scheduled recordings will not take place.
* You cannot schedule programmes during software update
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