Question about Canon i9900 InkJet Photo Printer

1 Answer

Printing is not straight

As the paper enters the print area and begins to align, the paper shifts up on the right (looking at the printer) only about 1/16 of an inch. It seems the wheel alignment is off but looking at the wheels they appear clean. I had a technician tell me it was the metal bar and charged me $85 to replace what was obviously not the problem. Any suggestions. I love this printer and don't want to find a new one.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Teacher:

    An expert who has written 2 tips or uploaded 1 video tip.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

  • Contributor
  • 27 Answers

Try using some rubbing alcohol on a Q-tip on the rubber rollers and see if there is any fine dust or crud on them. They could be dirty and one side has better traction than the other. Otherwise I'd have to say it IS an alignment problem. A screw may have come loose. Hopefully it wasn't dropped or slammed. Good luck.

Posted on Aug 01, 2017

4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

  • 5 Answers

SOURCE: Horizontal printing not straight

Have you cleaned or replaced the printhead recently?

Posted on Mar 23, 2009

old marine
  • 1972 Answers

SOURCE: Printing lines not straight and letters shadowed. Help!

Open the cover over the print head and *carefully* inspect the clear thin plastic strip that runs from left to right near the print head. If you see any lubricant (white grease) on this encoder strip, it needs to be cleaned off.
1. With the cover open and the print head in the center, unplug the power cord. This will allow you to gently move the print head left or right.
2. With a cotton swab wetted with rubbing alcohol, *gently* wipe the grease spots from the encoder strip. (Be VERY CAREFUL you don't dislodge the strip.) You may need to move the print head to the left or right to get all areas cleaned.
3. Let the alcohol dry off completely. With the area clear of cleaning tools, debris, and fingers, plug the power back in.
4. Try a test print.

Posted on Jun 17, 2009

  • 1 Answer

SOURCE: Canon MP210 prints vertical lines staggered. I

I have the very same problem, but I can't find the solution or the reply to gviola, who's submitted the problem. Can anyone help?

Posted on Nov 13, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

While taking a print or photocopy shadow is coming on the center of the paper


My printer printing shadow behind all the letters
f you are running the printer's Full Feature Software, go into the Solution Center in the Toolbox and look for a way to clean the cartridges and / or print heads. Do it twice. It uses a bit of ink, but it will get any extra residue drifting around on the nozzles.Your printer's Webpage:
HP Photosmart C4795 All-in-One Printer
Look on the Menu (on the Printer) for the Alignment test. This may also be listed in the same area in the software section where you find the "clean cartridges" option.
General Instructions (may vary):
Align the print cartridges

The printer automatically aligns the print cartridges after a new print
cartridge is installed.

You can also align the print cartridges at other times to ensure optimal
print quality.

To align print cartridges:

1. Load Letter or A4 plain, white paper in the In tray.
2. Open the printer Toolbox.
3. Click Align the Print Cartridges.
4. Click Align, and then follow the onscreen instructions.

Jun 24, 2015 | Kyocera FS-1035MFP

2 Answers

Wrong cartridge error code on canon pixma mp780 printer


Reseating the print head is seldomly needed to be done.Press the Open Button (1) to open the Paper Output Tray (2) Raise the Scanning Unit until it stops. Pull and hold the Scanning Unit Lever towards you, then raise the Scanning Unit.The Print Head Holder moves to the middle Open the Inner Cover 1.Open the Inner Cover 2.CAUTION: a. Do not try to manually move or stop the Print Head Holder.b. Do not touch any metal parts.Press the ink tank's tab (1), then remove it from the slot (2) IMPORTANT:Handle ink tanks carefully to avoid staining clothing or the surrounding area. Lift up the lock lever and take out the print head.Again, place the print head back in position and press down the lock lever. Insert the ink tank into the empty slot on the print head. Press down gently on the ink tank until an audible click is heard. Make sure the ink tank is in the correct slot IMPORTANT:a. Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.b. If the ink tank is inserted in the wrong slot, perform two head refreshings.Close the Inner Cover 2.Close the Inner Cover 1.Pull the Scanning Unit Lever towards you to close the Scanning Unit.Align the print head position after the print head is installed. You can align the print head position either automatically or manually. When automatic alignment does not work well, align the print head position manually.Automatically Aligning The Print Head Position:Load A4-or letter-size plain paper in the paper support tray. Auto alignment cannot be performed when the Feed Switch is set to [CASSETTE].Press <Menu> epeatedly until [MAINTENANCE] appears.Press left or right arrow to select [AUTO HEAD ALIGN].Press <OK>. The print head position alignment pattern prints.Check the printed pattern. If the printed pattern matches the illustration, the print head position alignment is complete. Manually Aligning The Print Head Position:When automatic alignment does not work well, align the print head position manually.Load A4- or letter-size plain paper in the paper support or cassette.Select the paper source with <Feed Switch> button.Press <Menu> repeatedly until [MAINTENANCE] appears.Use left or right arrow to select [ALIGN PRINT HEAD].Press <OK>. A horizontal pattern is printed.Beginning from column A on the printout, enter checkmarks in the patterns that have the most solid image.(1): Bad example (Least solid box) 2): Good example (Most solid box) Press left or right arrow to select the pattern number that you checked in column A on the printout in step 6.A): Column(0): Select pattern number with most solid image Press <OK>.Repeat steps 7 and 8 to adjust columns B to L. When all the horizontal patterns are adjusted, you will be prompted to print a vertical pattern [PRINT VERT. PATTERN].Press left arrow. A vertical pattern is printed.Beginning from column M on the printout, enter checkmarks in the patterns that have the most solid image.(1): Bad example (Least solid box) 2): Good example (Most solid box) Press left or right arrow to select the pattern number that you checked in column M on the printout in step 11.Press <OK> Repeat steps 12 and 13 to adjust column N.

Oct 09, 2011 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

My printer is telling me to "press enter to align the cartridge". i did that but, nothing is happening. HELP!


Solution There are several reasons why the HP All-in-One may fail to align the cartridges. The most common reason is an ink cartridge that has one of the following problems:
  • One of the ink cartridges is low or out of ink. Black and all three colors must be available.
  • The paper has already been printed on or is colored paper.
  • Protective tape on a new ink cartridge has not been removed.
  • Contacts on the ink cartridge are not meeting the contacts in the carriage correctly.
  • Cartridge is remanufactured or refilled. Refilled or remanufactured ink cartridges may have been damaged during the refilling process or have clogged ink nozzles.
  • The ink cartridge is defective.
Follow the steps below to resolve the problem Step one: Examine the paper the alignment page was printed on The alignment page must be printed on clean plain paper of either letter or A4-size and that has a brightness level (as printed on the paper package) of at least 85. Colored papers or paper that already has printing on it will cause the alignment to fail. Back to top Step two: Does the alignment page print correctly For the HP PSC 900 series, if the page ejects immediately or a Paper mismatch or Paper too narrow message is displayed, the 4 x 6 paper tray selector located on the paper output tray is pushed forward. Move the selector all the way toward the front of the product. Look at the alignment pages that the product printed. Compare the alignment page to those that are included in the "Examples of alignment pages" section in this document. If any of the colors or the black is missing from your alignment page, a cartridge-related problem exists. Click here for information about troubleshooting ink- and cartridge-related problems (buu02176) (in English). Back to top Step three: Perform an print cartridge cleaning procedure The product can perform an print cartridge cleaning procedure even after the alignment message has displayed. Follow these steps to perform an print cartridge cleaning procedure at the front panel:
  1. On the front panel, press the Menu or Setup button (depending on the model).
  2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press the OK or Enter button (depending on the model).
  3. The Clean Print Cartridges message should display on the front panel. Press Enter or OK to begin the cartridge cleaning process.
A page will be printed during the cleaning process with all of the colors on it. If any of the colors (including black) are missing, faded, or streaked on the alignment page, there is a ink cartridge problem. Back to top Step four: Try to align the page again HP products have two methods for aligning the ink cartridges, fully-automatic and semi-automatic. The steps are different for each type. Refer to the information below to determine which alignment method your product uses. Automatic cartridge alignment Perform the following steps to align the ink cartridges:
  1. Disconnect the power cord from the unit, wait five seconds, and then plug it back in. This will reinitialize the unit.
  2. Print another alignment test page. If the Press Enter to align message is not currently on the front panel display, complete the following steps to print an alignment page:
    1. Press Setup or Menu on the front panel (depending on the model).
    2. Press the right arrow button (>) until Maintenance or Tools is displayed, and then press Enter or OK (depending on the model).
    3. Press the right arrow button (>) until Align Print Cartridges is displayed, and then press Enter or OK (depending on the model).
  3. To determine if the automatic alignment is functioning correctly, look into the output tray as the alignment page is printing; a blue light should be visible periodically on the page as the cartridges move back and forth. If this light is not visible, the product will not be able to align the cartridges and will require service. Service the product.
  4. If the blue light is visible and the alignment pages are printing correctly, but the alignment pages still fails, there still may be a hardware problem with the unit.

Aug 11, 2011 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

The 3eBK head stopped printing.


Try below some steps which might help you resolve the problem.

Print Head Cleaning / Head Refreshing If the printed Nozzle Check Pattern is broken, missing, or a specific color is not printed, clean the print head.
  1. Press the <Menu> button on the printers operation panel repeatedly until [MAINTENANCE] appears in the LCD.
  2. Press the left [<] or right [>] arrow buttons to select the cleaning setting you want. Select [HEAD CLEANING] or [HEAD REFRESHING] for deep print head cleaning.

    Note: [HEAD REFRESHING] uses more ink than [HEAD CLEANING], so perform [HEAD REFRESHING] only when necessary.
  3. Press the <OK> button.
  4. Print a Nozzle Check Pattern and perform at least two Head Refreshings if the pattern is not correct.
If this does not help, try removing the print head and then install it again. Once place, dont forget to aligh the head. Following are the steps:

Reseat Print Head Reseating the print head is seldomly needed to be done.
  1. Press the Open Button (1) to open the Paper Output Tray (2).

    mp780_openbutton.gif
  2. Raise the Scanning Unit until it stops.
    1. Pull and hold the Scanning Unit Lever towards you, then raise the Scanning Unit.
    2. The Print Head Holder moves to the middle.

      mp780_scanunit.gif
  3. Open the Inner Cover 1.

    mp780_innercover1.gif
  4. Open the Inner Cover 2.

    mp780_innercover2.gif

    CAUTION:

    a. Do not try to manually move or stop the Print Head Holder.

    b. Do not touch any metal parts.
  5. Press the ink tank's tab (1), then remove it from the slot (2).

    mp780_inktankremoval.gif

    IMPORTANT:
    Handle ink tanks carefully to avoid staining clothing or the surrounding area.
  6. Lift up the lock lever and take out the print head.

    mp780_ph_removed.gif
  7. Again, place the print head back in position and press down the lock lever.

    mp780_ph_inserted.gif
  8. Insert the ink tank into the empty slot on the print head. Press down gently on the ink tank until an audible click is heard. Make sure the ink tank is in the correct slot.

    mp780_inktankclicked.gif

    IMPORTANT:

    a. Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.

    b. If the ink tank is inserted in the wrong slot, perform two head refreshings.
  9. Close the Inner Cover 2.
  10. Close the Inner Cover 1.
  11. Pull the Scanning Unit Lever towards you to close the Scanning Unit.
  12. Align the print head position after the print head is installed. You can align the print head position either automatically or manually. When automatic alignment does not work well, align the print head position manually.
Automatically Aligning The Print Head Position:
  1. Load A4-or letter-size plain paper in the paper support tray. Auto alignment cannot be performed when the Feed Switch is set to [CASSETTE].
  2. Press <Menu> repeatedly until [MAINTENANCE] appears.
  3. Press left or right arrow to select [AUTO HEAD ALIGN].
  4. Press <OK>. The print head position alignment pattern prints.
  5. Check the printed pattern. If the printed pattern matches the illustration, the print head position alignment is complete.
Manually Aligning The Print Head Position:
When automatic alignment does not work well, align the print head position manually.
  1. Load A4- or letter-size plain paper in the paper support or cassette.
  2. Select the paper source with <Feed Switch> button.
  3. Press <Menu> repeatedly until [MAINTENANCE] appears.
  4. Use left or right arrow to select [ALIGN PRINT HEAD].
  5. Press <OK>. A horizontal pattern is printed.
  6. Beginning from column A on the printout, enter checkmarks in the patterns that have the most solid image.

    mp780_alignment1.gif

    (1): Bad example (Least solid box)

    (2): Good example (Most solid box)
  7. Press left or right arrow to select the pattern number that you checked in column A on the printout in step 6.

    (A): Column
    (0): Select pattern number with most solid image
  8. Press <OK>.
  9. Repeat steps 7 and 8 to adjust columns B to L. When all the horizontal patterns are adjusted, you will be prompted to print a vertical pattern [PRINT VERT. PATTERN].
  10. Press left arrow. A vertical pattern is printed.
  11. Beginning from column M on the printout, enter checkmarks in the patterns that have the most solid image.

    mp780_alignment2.gif

    (1): Bad example (Least solid box)

    (2): Good example (Most solid box)
  12. Press left or right arrow to select the pattern number that you checked in column M on the printout in step 11.
  13. Press <OK>.
  14. Repeat steps 12 and 13 to adjust column N.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.

If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Apr 25, 2009 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

New cartridges - printer not printing


Align your cartridges to solve print quality problems such as: • Characters are not properly formed or are not aligned at the left margin. • Vertical, straight lines are wavy. 1 Load paper in the paper support. 2 On the control panel, press Copy. 3 Press Options until Maintenance appears. 4 Press the right arrow until Align Cartridges appears, and then press Select. An alignment page prints. Once this page prints, your automatic alignment is complete.
Please rate this solution.thanks and good luck.

Jan 22, 2009 | Lexmark X6170 All-In-One InkJet Printer

2 Answers

Wron catridge


Try to reseat the print head:
Reseating the print head is seldomly needed to be done.
  1. Press the Open Button (1) to open the Paper Output Tray (2).

    mp780_openbutton.gif

  2. Raise the Scanning Unit until it stops.

    1. Pull and hold the Scanning Unit Lever towards you, then raise the Scanning Unit.
    2. The Print Head Holder moves to the middle.

      mp780_scanunit.gif

  3. Open the Inner Cover 1.

    mp780_innercover1.gif

  4. Open the Inner Cover 2.

    mp780_innercover2.gif

    CAUTION:

    a. Do not try to manually move or stop the Print Head Holder.

    b. Do not touch any metal parts.

  5. Press the ink tank's tab (1), then remove it from the slot (2).

    mp780_inktankremoval.gif

    IMPORTANT:
    Handle ink tanks carefully to avoid staining clothing or the surrounding area.

  6. Lift up the lock lever and take out the print head.

    mp780_ph_removed.gif

  7. Again, place the print head back in position and press down the lock lever.

    mp780_ph_inserted.gif

  8. Insert the ink tank into the empty slot on the print head. Press down gently on the ink tank until an audible click is heard. Make sure the ink tank is in the correct slot.

    mp780_inktankclicked.gif

    IMPORTANT:

    a. Make sure that the ink tank is inserted in the slot that corresponds to the ink tank's color.

    b. If the ink tank is inserted in the wrong slot, perform two head refreshings.

  9. Close the Inner Cover 2.

  10. Close the Inner Cover 1.

  11. Pull the Scanning Unit Lever towards you to close the Scanning Unit.

  12. Align the print head position after the print head is installed. You can align the print head position either automatically or manually. When automatic alignment does not work well, align the print head position manually.

Automatically Aligning The Print Head Position:
  1. Load A4-or letter-size plain paper in the paper support tray. Auto alignment cannot be performed when the Feed Switch is set to [CASSETTE].

  2. Press <Menu> repeatedly until [MAINTENANCE] appears.

  3. Press left or right arrow to select [AUTO HEAD ALIGN].

  4. Press <OK>. The print head position alignment pattern prints.

  5. Check the printed pattern. If the printed pattern matches the illustration, the print head position alignment is complete.

Manually Aligning The Print Head Position:
When automatic alignment does not work well, align the print head position manually.
  1. Load A4- or letter-size plain paper in the paper support or cassette.

  2. Select the paper source with <Feed Switch> button.

  3. Press <Menu> repeatedly until [MAINTENANCE] appears.

  4. Use left or right arrow to select [ALIGN PRINT HEAD].

  5. Press <OK>. A horizontal pattern is printed.

  6. Beginning from column A on the printout, enter checkmarks in the patterns that have the most solid image.

    mp780_alignment1.gif

    (1): Bad example (Least solid box)

    (2): Good example (Most solid box)

  7. Press left or right arrow to select the pattern number that you checked in column A on the printout in step 6.

    (A): Column
    (0): Select pattern number with most solid image

  8. Press <OK>.

  9. Repeat steps 7 and 8 to adjust columns B to L. When all the horizontal patterns are adjusted, you will be prompted to print a vertical pattern [PRINT VERT. PATTERN].

  10. Press left arrow. A vertical pattern is printed.

  11. Beginning from column M on the printout, enter checkmarks in the patterns that have the most solid image.

    mp780_alignment2.gif

    (1): Bad example (Least solid box)

    (2): Good example (Most solid box)

  12. Press left or right arrow to select the pattern number that you checked in column M on the printout in step 11.

  13. Press <OK>.

  14. Repeat steps 12 and 13 to adjust column N.

Jan 16, 2009 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

Align Print Cartridges


From the front panel (Macintosh and Windows)Press MENU or SETUP (depending on the model).
Press the right ARROW repeatedly until the display window reads Maintenance.
Press ENTER.
Press the right ARROW repeatedly until the display window reads Align Print Cartridges.
Press ENTER. The unit will begin the alignment process and the display window will read Printing Alignment Page
Verify that the alignment was successful after the page is complete.

Nov 10, 2008 | HP Photosmart 2710 All-In-One InkJet...

1 Answer

HP Deskjet 6540 Alignment


Yeah, the only thing that can cause this is paper feed problems.

There must be either something loose in the paper feed mech (look for wobbling "tires") or there is still some paper or other foreign debris in the paper feed path.

Jul 03, 2008 | HP DeskJet 6540 InkJet Printer

1 Answer

Laser Jet 4 Plus


Make sure your sheets are aligned and tucked in with the paper feed rails, otherwise, it will slightly veer off one of the sides.

Also, if you haven't replaced the paper feeder rollers, do so, one must be worn out more than the other, and this also prevents the sheets from going through straight.

Hope That Helps!

Feb 01, 2008 | HP LaserJet 4 plus Printer

Not finding what you are looking for?
Canon i9900 InkJet Photo Printer Logo

Related Topics:

33 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1972 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...