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I have had my computer about 10 months now and it has suddenly won't charge i have tried everthing what shall i do?

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There can be one of several issues with the computer.

1. the power block is bad. (is there a light on the power block?)

2. the battery is bad.

3. the charging/power board in the laptop is bad.

I would start with the battery and the powerblock, as it is easier to deal with. Do you know anyone with a similar machine that you can swap the battery or the power block with to test? If not usually the place of purchase will assist with this.

Posted on Nov 19, 2008

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Hi SofaSW !

Is this a laptop we are talking about here or a desktop PC ?

If it is a laptop, they you might have a failing battery pack. Batteries will of course fail over time but as yours has occured with only 10 months, I would imagine that you are still covered by a warranty of where you purchased the computer from.

Give them a call and see what they say. Chances are they'll need information like how long does it stay on for. Does it stay on if the main cable is plugged in. Things like that.

If the battery is failing then they should be able to issue you with a replacement, and that replacement should be covered by another warranty, but be sure to ask if they do replace it for you!

Hope this helps!
David

Posted on Nov 19, 2008

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