Question about Epson Stylus CX4800 All-In-One InkJet Printer

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CX4800 ''communication error'' with MAC OS X

I purchased a MAC OS X. I tried connecting my Epson Stylus CX4800 which was previously used on a PC. I downloaded the drivers, Now every time try to print, it give me a communication error asking me to check my USB connections. Well, the connections seem fine. Is there anything else that could be causing the problem? I don't want to go out and have to buy another printer.

Thanks for your help.

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I had the same problem. I think it's about how much power the printer draws from the usb port. I would suggest the following:
Plug the printer directly into the back of your mac, not into the keyboard or front ports. These ports have the most power and so should give you a trouble free connection.
If this doesn't work (and this is what I ended up having to do). Get as short a usb cable as you can to link between the mac and the printer. I found longer leads constantly caused problems with this printer wherever I plugged it in. This fixed it for me. It means they have to live very closely together but at least I don't want to throw the printer out of the window anymore!
I'm not sure who the fault lies with, Apple for providing underpowered ports or Epson for demanding too much power from the usb (it's not like the the thing needs the mac to power it up!). Probably a bit of both.

Posted on Mar 12, 2009

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Hi jacobdani!

Good to know you downloaded the driver. If you would do something for me: Go to Epson's website and download their driver for the CX4800. This driver may be updated on the website from yours. Also, see if there is a new firmware for your printer. If there is, download that as well. If you say that connections are fine, then the cables shouldn't be the problem. Good luck and let me know how you did!

Posted on Nov 19, 2008

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Posted on Jan 02, 2017

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