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I took the old tri-color cart. out and I can't get the new one in,it seems as though there is not enough clearance on the top. It won't just slide in. Help Please. thanks, Kathi

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Hi kcirasuolo,
try do the following:
1\ the sequence of pluging the ink cartridge by reverse the action you do for unpluging it.
2\ some connecting pins conflict inserting the cart. put piece of paper just infront of pins then insert
the cart. then withdraw the paper and go a head.

hope this helpful for you,
thanks

Hamedo

Posted on Nov 19, 2008

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