I've been using my 7820N for quite some time, no problem with scanning or printing out the scans. Today,I
scanned a survey plat, some writing, mostly lines
document, B&W, legal size, 300dpi to email out. Saved to file on hard
drive then emailed out. Receipeint
said document could be viewed and looked fine, however when they tried
to print it had fuzzy lines and was not legible. I went back and looked at scans from several months ago, same problem. It is like all the text and lines on the document have a grey/black background which makes them appear fuzzy.
Have looked in manual and CD with unit..can't find anything concerning even scanning troubleshooting for this unit.
Put new toner in a few weeks ago, hoping that I don't have a bad unit now?
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My solution was that Epson Scan was set to connect via network instead of local. (All was working fine, then it quit-something changed this setting) Try this, go to start, choose all programs, choose Epson folder, choose Epson Scan, choose Epson Scan Setting. In the pop up box set the connection to local or network, whichever is appropriate. Close the window and open photoshop and all works fine. It could be that your problem is the opposite of mine- I try switching this to the other setting even if the change is wrong, then switch it back to see if that works too.
Hello a Fiery print controller is basically a computer, which needs to be rebooted once a week to get rid of temp. files. Try shutting down each fiery every Friday and restarting Monday morning and your problems will be resolved. What model Fiery's do you have (IC-408, IC-901),? let me know which model and I can see if their is a patch to correct this issue. email@example.com
PS: I am full line KonicaMinolta dealer
Hello, A dirty glass base can cause ‘spots’ or blemishes to appear on your final printout. Additionally, if you had some sort of opaque liquid that may have transferred on to the glass base from a previous operation.But the majority of the unwanted vertical lines are generally caused by either a dirty or damaged print roller or faulty LEDs in the Scanner Module. To separate one from the other you have to check the following: Do you only see the lines with a Scan operation? Do your print jobs print fine without any unwanted lines? If you only see the unwanted lines during a Scan operation, then most likely you have a fault/dirty/obstructed LED module. If you see the unwanted lines with all print operations (Scan, Print and Copy), then you most likely have a worn out, damaged or dirty Print Roller. Hope this helps… RojoSho
I had the same problem, and I just fixed it. It was a tiny little black dot which was stuck to the glass where the document feeder passes the paper to. First you need to figure out where the line is on paper with respect to the paper, and just carefully run your finger on the glass to see if there is something on the glass. I removed it, cleaned the glass, and anything which I run through the document feeder is now fine. Hope this helps.