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Marco Gas fireplace new House

I have brought a new house in Pa (16 years old) with a Marco Gas fire place and no manual. I am afraid to start it up as I do not know what I am doing. We did however tried to turn on with pilot light but it did not light. Should I be contacting the local Gas Company?

At the inspection if the house a comment was make the flap in the chimney does not open as it should what can I do? Or there any service rep in the Easton Palmer Pa area?

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  • jcampolieto Nov 19, 2008

    I will let you know if the Gas company is of assistance

  • jcampolieto Nov 21, 2008

    Just FYI, I have contacted the Gas company but it definitely not free. Actually quite expensive, however; to ensure their is no problem before attempting to use I will go for it. I will confirm is all so well.

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Yes you need to contact local Gas company . They will solve your problem .
You need not try anything and take any risk . They will send professionals work on your problem .

Posted on Nov 19, 2008

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If you contact the local Gas Company they will send a technician for free to check your burner and set it up.

Posted on Nov 19, 2008

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Unfortunately, you didn't list the model number of your fireplace and whether it's vented or vent-free. However, I suspect it's vented, as MARCO (now out of business) manufactured very few vent-free models. Restoration is going to depend on the condition of the burners, as well as the gas control valve and the condition of the firebox. The small ports you mentioned, are for the Rock Wool (Glowing Embers), which are divided into small pieces (dime size) and fluffed, then placed over the small ports. MARCO did not make a vented fireplace where silica sand was used on top of the burners. Normally, you only see that on vented gas log set, that is installed in a solid fuel burning (masonry) fireplace and operated with the damper fully open.

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Wish I had better news for you. But, my 15 years in the hearth and home business, tells me it would difficult and costly to do.

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I have a Model 792864B. Before you attempt to light the pilot light - make sure that any wall control switch or remote control for the fireplace is in the off position. Locate the gas supply line. There should be a gas supply valve to turn on the gas supply. The valve is usually painted a different color than the supply line like blue, green or yellow. Open the valve by pivoting the handle to be parallel to the gas line, usually counter-clockwise. When it is closed it is at a 90 degree angle from the supply line. Locate the pilot light assembly - this is the pilot light. There should also be a red or black ignitor button and a black or green valve control knob with the words "on" "off" and "pilot" on it. It may be located inside a black box, mine is marked heatolator, that has a lift off top. Lift off the top of the box. Push in the valve control knob and turn it until the word "pilot" is in line with the arrow (my arrow is red) or indicator line. While pressing and holding in the valve control knob - it presses in about 1/4", press the red or black ignitor button repeatedly (once per second) until the pilot ignites. Once the pilot is lit, continue to hold the valve knob in for about 30 seconds and then slowly release. The pilot should remain lit. If it remains lit, press in and turn the valve control knob to the "on" position. The on/off wall or remote control switch should now light your fireplace. If the pilot doesn't ignite, turn off gas supply valve, wait about 5 minutes and try it again.

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