Question about Maytag Washing Machines

2 Answers

Maytag Epic Z Front Load Washer: Code "SD" or "5D" appears. Machine lights indicate "clean", clothes soaking wet still and suds on door window.

Posted by on


2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 1 Answer

The error code is not 5 D it is "S" as in Sierra D. The letters stand for Slow Drain.
I had this code and it was fixed in 10 minutes or less.
Simply remove the bottom panel from the front of the washer. You do this by removing the three screws at the very bottom of the front panel. There is a screw on the bottom left, bottom right, and bottom middle.
Once the screws are removed the front panel should drop down slightly, and then you can remove the front panel.
On my peticular model the drain pump had a very large circular tube with what looks like a twist off handle in the middle.
On mine, you rotate the handle counter-clockwise. It's very stiff at first. This is because of the thick rubber seal that you are rotating against.
After about one complete spin it should get very easy to spin and you unscrew it completely off, and pull straight out.
On mine, the back of the tube you pull out contains a tray that hold junk coming out of the wash.
The tray has holes for water to pass through to get to the pump.
When I took mine out, there was one quarter, and one nickel in the tray. That was all it took to clog the dain holes so the drain water moved too slow.
The on-board computer measures the water flow and can tell if it is moving too slow.
Keep in mind, sometimes the money in the tray must have vibrated off to the side just enough that the drain flow was fine.
My error code would be there one day, and not reappear for about two days. Then it would come back every day for about 3 or 4 days in a row.
It was very irratic to pin down when the code would appear, and when the wash would be fine.
I cleaned out the money and some very minor lint and re-assembled.
It's been 3 months and the code has not come back.Maytag Epic Z Front Load - 5314c3a.jpg

Posted on Oct 14, 2010

  • jman271 Dec 25, 2010

    You just made my Christmas Thanks!

  • Kelly Fessler
    Kelly Fessler Dec 07, 2013

    Thanks so much. Just saved me some major coin.


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I repair these units. Maytag has a design flaw in their pumps but you can fix this yourself. Unplug the washer. You will have to undo the hoses, (2) 1/4" mount screws up underneath, (tilt the washer about 16") unplug the the connector. The rear part that is yellow will turn counter-clockwise about half inch and come off. Remove the impeller and water will pour out of the magnetic core housing. Blow dry it and put the "o" ring in place. Using RTV, seal the impeller housing and re-install. This may seem intimidating, but once you see how it comes apart, it's easy. This repair costs about 150.00 labor and a repairman will replace the pump at 160.00 to have the same thing happen later. Any questions, email me.

Posted on May 28, 2012

  • ted bedenbaugh
    ted bedenbaugh Jun 26, 2014

    I have clothes in my Maytag Epic X, and the door wil

  • ted bedenbaugh
    ted bedenbaugh Jun 26, 2014

    not open. The code shows if r L. What can I do? Thanks!



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Cloths are wet after spin cycle

ceck for kinks in the drain hose .if you have a wet vacuum try sucking on the drain hose, or fallow the drain hose into the back of the unit to see if there is a blockage or a belt off .. jay florida

Nov 23, 2011 | Maytag EPIC MFW9700S Front Load Washer

1 Answer

No I have a code 5d what does that mean on A Epic Z front washer


Error code SD/5d means LONG DRAIN. This error appears when the drain time exceeds 8 minutes and the water valves turn off. After 4 minutes the "Sd" error will be displayed, and then 4 minutes later the F21 error code will be displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the drain hose and make sure it is not plugged or kinked. If the drain hose if fine then unplug the washer and check the electrical connections at the pump and make sure the pump is running. Check the drain pump filter for foreign objects. To access the drain pump and filter remove the front kick panel and trace the drain hose to the bottom of the washer, drain pump would be located there. If you are not able to access it, then replace the back panel as well. Plug in washer or reconnect power. If the issue is still not resolved then you would need to replace the drain pump. Hope this helps...please post back for further assistance.


Aug 03, 2011 | Maytag EPIC MFW9700S Front Load Washer

1 Answer

I have a MayTag 4000 series washing machine that is 6 month old. Sometimes the water pump is working but then it does not spin. Then one hour later the washing machine finishes the cycle but the clothes...

the problem with the washer is simply the panel or it might be the belt if the machine is not direct drive machine or call ur technician alson to run a check on it

Jun 28, 2011 | Maytag EPIC MFW9700S Front Load Washer

1 Answer

5d keeps popping up on my washer & the clothes are soaked, its not spinning the water out.

Hello & Welcome to FixYa

Error code 5d/Sd means suds have been detected. To solve this problem you have to take the bottom front panel apart and then clean the drain filter pump assembly completely, make sure the washer is unplugged before working on it. Please get back to me if you have any other questions.


Jun 18, 2011 | Washing Machines

1 Answer

Every so often, all the water is not draining at the end of the cycle. The clothes are left clean but soaking wet.


Problems with a washing machine not spinning or not draining are often interrelated..

If you are having a problem with your top load washer then check out thistip...

Washing Machine does not Pump or Spin

If you are having problems with your front load washing machine then checkoutthis tip...

Front Load Washing machine not draining and or not spinning



Nov 07, 2010 | Maytag Atlantis MAV6000 Top Load Washer

1 Answer

Clothes are soaking wet after done

You may need a belt or a pump. Call sears they will help more.

Oct 17, 2009 | Maytag Neptune MAH5500B Front Load Washer

Not finding what you are looking for?
Washing Machines Logo

Related Topics:

1,189 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

Bill Long

Level 3 Expert

588 Answers

Ronny Bennett Sr.
Ronny Bennett Sr.

Level 3 Expert

6927 Answers

John Tripp
John Tripp

Level 3 Expert

4655 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides