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when the radio face is open like it is in the picture above... take a look /feel directly underneath (back side of the lower controls)the large center knob. you are going to feel a push button about an inch wide. push while pulling down and toward you to remove. the until will then close on it own. reattach by clipping directly on once unit has closed
try taken face plate off if detachable then put back on sounds like the face plate clip might be weak and or missing spring inside
but if face plate stays attached just need to clean and put back on right to deck no easy way to say that
The problem with you radio is the ribbon cable,this part connects the face to the main board.you get it from pacparts.com
parts number is 168795211
you can try to replace it by you own,just becareful with the front button because they may fall dow when you open the face.