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Compaq Microcom 420 PCMCIA Modem not working

When I insert my PCMCIA card into the laptop it says

Found new Hardware"RIPICAB-RC288ACL"

Before it used to say Found new Hardware "Compaq Microcom 420..."

After some time I get the tooltip that "Your new hardware is installed and ready to use."

When I go to the modem properties it shows "56K PC Card Fax Modem" rather than "Compaq Microcom 420..." as it used to show before.

And when I Query the Modem, it says "Communicating with the Modem please wait" and then the system hangs. Then when I take out the modem the window starts working normally.

Can you please tell me what has happened to my PCMCIA modem.

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Windows has installed the wrong device driver.
Go to device manager and remove the drivers then install the driver from the manufacturer.

Posted on Apr 02, 2017

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