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I have a USB 2.0 HDD Enclosure i connect and it shows its connected but cannot find an icon to open it on My Computer

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  • darkdevil128 Nov 19, 2008

    Windows XP, computer litterate?

  • darkdevil128 Nov 19, 2008

    Also if this helps, in Computer Management > Disk Management it says Healthy (GPT Protective Partition).

  • darkdevil128 Nov 19, 2008


  • darkdevil128 Nov 19, 2008

    I have the same problem with my laptop doesn't show there either.

  • darkdevil128 Nov 19, 2008

    Nope =[

  • darkdevil128 Nov 19, 2008

    Oh if this helps, i right clicked and went into properties of the C Drive and went to hardware tab it lists the mass storage device but and location : location 0 type: Disk drives

  • darkdevil128 Nov 19, 2008

    So its there but not seen O.o

  • darkdevil128 Nov 19, 2008

    Hopefully we can fix this soon >.< , The External Hard drive was right out of the box so im supposing it was from the store you see my school gave everyone in our year a laptop and a external hard drive so i wouldn't know, although i was given it inside the box and everything so its most definately from the store.

  • darkdevil128 Nov 20, 2008

    brand is philips...? model : SDE3273FC/97 i already tried looking for it on the philips website but couldn't find it =.=, bus power DC5V 500mA

    (Front of the box includes)
    HDD Enclosure
    USB 2.0
    Supports SATA drives up to 320GB
    includes a high speed chip
    Color indicator

    Your Personal Storage system

  • Steve DiPolito
    Steve DiPolito May 11, 2010

    Hey I am back. If you give me the info that I requested in the last clarification, I may have your problem figured out soon.

  • Steve DiPolito
    Steve DiPolito May 11, 2010

    Ok, I have a few minutes, so next question. What do you know about the hard drive. (brand, model, serial number, # of gigs, etc)

  • Steve DiPolito
    Steve DiPolito May 11, 2010

    Ok, I think we are on to something. Just a few more questions. Is the drive one that came from anoher computer or a new drive that you bought from the store?

    p.s. I am a college student and I have to go to class now. I will get back to you in a few hours.

  • Steve DiPolito
    Steve DiPolito May 11, 2010

    If you click the main drive on the computer does it post space greater than the actual main drive that is in the computer?

  • Steve DiPolito
    Steve DiPolito May 11, 2010

    and the problem is that it won't show the drive in "My Computer," right?

  • Steve DiPolito
    Steve DiPolito May 11, 2010

    What system do you have (windows, mac, linux, etc), and what version (vista, xp, 98, etc)? Also, how computer litterate are you?


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  • 112 Answers

Ok, I think I have it now. That is an enclosure not an external hard drive. Make sure there is a hard drive in it. If you haven't tied to do anything internal with it, there is a huge chance that it doesn't even have a hard drive. If it doesn't, you have to get one (prefered that you get a new one). If it does have a drive, take it out and put it back in and see if it helps. If none of this helps, post another comment and we can try some other things. Hope this is a fixya!

Posted on Nov 20, 2008

  • Steve DiPolito
    Steve DiPolito Nov 22, 2008

    Hello, are you still out there? Was this what you needed? Do you still need help? Would you please let me know if this was helpful with either a helpful or fixya rating? If you still need help, hold off on the rating and let me know what's up so I can help.


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Should not be a problem but here is a thought. Have you change the jumper on the IDE drive to secondary? Failing that, can you contact the IDE drive company for help?

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It will either be a SATA connection like this >>>>

Or a IDE/ATA connection like this >>>>

If you compare the connections on these examples you will one has plastic connections and one has brass pin connections.
As soon as you know which type of drive you have you can then proceed to purchase an enclosure.
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Hard drive is not showing up.

Internal hdd.
a. check:
1. ide cable/sata cable is properly seated.
2. your jumper configuration is correct (slave, single, cableselect)
3. your power cable is properly seated in the back of the harddrive.

external hdd.
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Hard drive interface

Hi nortocd

(01) It will work in your USB hard disk enclosure if the enclosure supports SATA. If the enclosure supports the older style (ATA/EIDE) interface, then you'll just need to get an enclosure that supports SATA for your new hard disk. I like the Nextar external HDD (hard disk drive) enclosures.

You can find many external HDD enclosures made by various manufacturers these days. They're available for 3.5" (laptop-sized) and 5.25" (desktop PC-sized) HDDs supporting ATA/EIDE, SATA and SCSI HDDs and even Optical drives (DVD, etc.) Newegg is a great online source for computer & high tech-related equipment. They're prices are very competitive and their customer service is excellent. You can also find customer reviews of most of the products they sell, too, which can be very helpful.

(02) If you'd like this HDD to be portable, then I recommend you use an external HDD enclosure. They are available w/ USB and w/ eSATA connections (for connecting externally to your computer(s)). I don't recommend using IEEE1394 (firewire) as USB 2.0 is faster. eSATA is faster than USB 2.0 but is not a commonly available external connection on most computers yet.

(03) If a SATA port (connection) is not available inside your computer, you can install a SATA controller (if an expansion card slot is available in your computer) and connect your new HDD to the new controller.

(04) You can find information regarding your Compaq Presario HERE.

(05) I checked your motherboard specifications HERE. Your computer's original equipment does not support SATA. However, if you'd still like the HDD to be installed internally, just install a SATA controller and connect the new HDD to the SATA controller.

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Thank you,
BJ @:)

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