Ok, I think I have it now. That is an enclosure not an external hard drive. Make sure there is a hard drive in it. If you haven't tied to do anything internal with it, there is a huge chance that it doesn't even have a hard drive. If it doesn't, you have to get one (prefered that you get a new one). If it does have a drive, take it out and put it back in and see if it helps. If none of this helps, post another comment and we can try some other things. Hope this is a fixya!
I have had similiar issues using caddies there seems to be many connecting parts that can fail or become old and dirty failing to make contact with the hard drive you could remove the hard drive and check these contacts make sure they are clean and making contact
or
You could just remove the hard drive from the caddy and connect it directly inside your computer as a normal hard drive
or
You would have to remove the hard drive and use a usb sata ide kit
you will then have to connect it to your computer using a usb port
http://www.bing.com/images/search?q=SATA+Power+Splitter&qpvt=SATA+Power+Splitter&FORM=IGRE
Once connected to another computer to a usb port and power supply you should get a message found new hardware and it should install the drivers it should show on your computer or you might have to install it manually
click start click on computer to open you should see this drive
If you dont.
Click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a Yellow Question / Exclamation Mark? ! or a Red X
you will need to update/reinstall drivers
right click to reinstall drivers.
If you can see your usb drive but its not working
ports (com&lpt) right click update driver
Once you see this drive just click on it to open and copy all or any data you want and save it to another usb drive
or get one of these
NEW!2.5" SATA TO USB 2.0 external HDD enclosure case AU
Hope this helps.
Follow the steps given below to refresh USB ports.
1. Right-click My Computer icon on the desktop, and then select Properties.
2. Click the Hardware tab.
3. Click the Device Manager button.
4. Click the plus (+) sign to the left of Universal Serial Bus controllers.
5. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
6. Click OK to confirm the removal of the device.
Please note, repeat Steps 5 and 6 until all the devices under Universal Serial Bus Controller are removed.
7. Shut down the computer.
CAUTION: Ensure that the Shut Down option is selected, instead of the Restart option.
8. Wait for 5 seconds and then restart the computer. When the computer restarts, a "Windows has detected new or added hardware" message window will open.
The above steps will refresh the USB ports.
Now connect the USB devices like mouse, video camera, your external usb hard disk...usb hubs...whatever you like and the drivers should install automatically.
Tip: It is always recommended to connect the main usb devices at the rear end usb port, as they require more power to initiate.
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
527 views
Usually answered in minutes!
Windows XP, computer litterate?
Also if this helps, in Computer Management > Disk Management it says Healthy (GPT Protective Partition).
Yeah
I have the same problem with my laptop doesn't show there either.
Nope =[
Oh if this helps, i right clicked and went into properties of the C Drive and went to hardware tab it lists the mass storage device but and location : location 0 type: Disk drives
So its there but not seen O.o
Hopefully we can fix this soon >.< , The External Hard drive was right out of the box so im supposing it was from the store you see my school gave everyone in our year a laptop and a external hard drive so i wouldn't know, although i was given it inside the box and everything so its most definately from the store.
brand is philips...? model : SDE3273FC/97 i already tried looking for it on the philips website but couldn't find it =.=, bus power DC5V 500mA
(Front of the box includes)
Philips
HDD Enclosure
SDE273FC
USB 2.0
Supports SATA drives up to 320GB
includes a high speed chip
Color indicator
Your Personal Storage system
Hey I am back. If you give me the info that I requested in the last clarification, I may have your problem figured out soon.
Ok, I have a few minutes, so next question. What do you know about the hard drive. (brand, model, serial number, # of gigs, etc)
Ok, I think we are on to something. Just a few more questions. Is the drive one that came from anoher computer or a new drive that you bought from the store?
p.s. I am a college student and I have to go to class now. I will get back to you in a few hours.
If you click the main drive on the computer does it post space greater than the actual main drive that is in the computer?
and the problem is that it won't show the drive in "My Computer," right?
What system do you have (windows, mac, linux, etc), and what version (vista, xp, 98, etc)? Also, how computer litterate are you?
×