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I have a USB 2.0 HDD Enclosure i connect and it shows its connected but cannot find an icon to open it on My Computer

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  • darkdevil128 Nov 19, 2008

    Windows XP, computer litterate?

  • darkdevil128 Nov 19, 2008

    Also if this helps, in Computer Management > Disk Management it says Healthy (GPT Protective Partition).

  • darkdevil128 Nov 19, 2008

    Yeah

  • darkdevil128 Nov 19, 2008

    I have the same problem with my laptop doesn't show there either.

  • darkdevil128 Nov 19, 2008

    Nope =[

  • darkdevil128 Nov 19, 2008

    Oh if this helps, i right clicked and went into properties of the C Drive and went to hardware tab it lists the mass storage device but and location : location 0 type: Disk drives

  • darkdevil128 Nov 19, 2008

    So its there but not seen O.o

  • darkdevil128 Nov 19, 2008

    Hopefully we can fix this soon >.< , The External Hard drive was right out of the box so im supposing it was from the store you see my school gave everyone in our year a laptop and a external hard drive so i wouldn't know, although i was given it inside the box and everything so its most definately from the store.

  • darkdevil128 Nov 20, 2008

    brand is philips...? model : SDE3273FC/97 i already tried looking for it on the philips website but couldn't find it =.=, bus power DC5V 500mA


    (Front of the box includes)
    Philips
    HDD Enclosure
    SDE273FC
    USB 2.0
    Supports SATA drives up to 320GB
    includes a high speed chip
    Color indicator

    Your Personal Storage system


  • Steve DiPolito
    Steve DiPolito May 11, 2010

    Hey I am back. If you give me the info that I requested in the last clarification, I may have your problem figured out soon.

  • Steve DiPolito
    Steve DiPolito May 11, 2010

    Ok, I have a few minutes, so next question. What do you know about the hard drive. (brand, model, serial number, # of gigs, etc)

  • Steve DiPolito
    Steve DiPolito May 11, 2010

    Ok, I think we are on to something. Just a few more questions. Is the drive one that came from anoher computer or a new drive that you bought from the store?



    p.s. I am a college student and I have to go to class now. I will get back to you in a few hours.

  • Steve DiPolito
    Steve DiPolito May 11, 2010

    If you click the main drive on the computer does it post space greater than the actual main drive that is in the computer?

  • Steve DiPolito
    Steve DiPolito May 11, 2010

    and the problem is that it won't show the drive in "My Computer," right?

  • Steve DiPolito
    Steve DiPolito May 11, 2010

    What system do you have (windows, mac, linux, etc), and what version (vista, xp, 98, etc)? Also, how computer litterate are you?

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Ok, I think I have it now. That is an enclosure not an external hard drive. Make sure there is a hard drive in it. If you haven't tied to do anything internal with it, there is a huge chance that it doesn't even have a hard drive. If it doesn't, you have to get one (prefered that you get a new one). If it does have a drive, take it out and put it back in and see if it helps. If none of this helps, post another comment and we can try some other things. Hope this is a fixya!

Posted on Nov 20, 2008

  • Steve DiPolito
    Steve DiPolito Nov 22, 2008

    Hello, are you still out there? Was this what you needed? Do you still need help? Would you please let me know if this was helpful with either a helpful or fixya rating? If you still need help, hold off on the rating and let me know what's up so I can help.

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3be7131.jpeg

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