Question about BenQ Joybook 5100U Notebook

2 Answers

Can't start up the laptop as Media test failure

I've replaced a 20GB HDD by a 40GB HDD to my BenQ Joybook 5100U model and when the DVD-ROM drive load & install the Windows XP into it then the laptop noticed that, it can't find the HDD to install windows into it. I've booted up the laptop again with the old 20GB HDD then the following errors appeared on the screen as below: - PXE-E61: Media Test failure, check cable - PXE-M0X: Exiting Intel Boot Agent Press any key when ready......... No Bootable CD in ATAPI CD-ROM But when I put the Windows XP CD into the optical drive again then the above described is also happened again. I've booted up into the BIOS then knew that the laptop didn't recognise any HDD as HDD = 0. Now the laptop didn't recognise any HDD. Could any of yours know what's happened to my laptop and how to repairs/fix/correct this problem? Thank you in advance.

Posted by on


2 Answers

I cant start up my laptop and it comes up black .. Then it says media Test failure Check cable. What do i do?

Posted on Apr 05, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 2,961 Answers

You may have to go back into the bios and see if there is an option to automatically find HDD, or you may have to manually enter them in the Standard Bios Settings. It may be that the old HDD are still in the bios's recognised setup.

Posted on Dec 13, 2006


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Im having toshiba satellite s6959 laptop its touchpad scroll is not working i checked for driver in toshiba website but i cant find it out

Click Here for all drivers available for the 5100U direct from BenQ Main Website.

It is the 9th one listed, Synaptics Touchpad.

I reccommend downloading all the drivers listed, and burn them to a cd for future needs.

Good Luck

Aug 26, 2010 | BenQ Joybook 5100U Notebook

1 Answer

Can I update?change the WEP encryption to WPA on my BenQ 5100U if so how do I do it

You can change the wireless security (key) from WEP to WPA from the Router only.

Login to the Router and change it from Wireless Settings option.

Good Luck!!!!!!!!!!!!!!!!

Oct 18, 2009 | BenQ Joybook 5100U Notebook

2 Answers

Hard Drive Replacement on Notebook

your computer might not able to support this capacity i suggest calling the manufacturer for Hardware compatibility, if it does not recognize, then the bios might not be able to recognize this big capacity, updating to higher version of bios might help but sometimes not, it all depends on your motherboard config.

Sep 17, 2008 | BenQ Joybook 5100U Notebook

1 Answer

Benq joybook 5100u the teac dw 224e fails to read any cd and gives read error 266

You will get a better response if you pay for the expertise we have to offer!

Mar 22, 2008 | BenQ Joybook 5100U Notebook

2 Answers

Trying to start my computer

you have a failed hard drive and will require a replacement.

Oct 15, 2007 | Toshiba Satellite P25-S5263 Notebook

1 Answer

Reboot disc

is there a floppy drive on you computer

Oct 13, 2007 | BenQ Joybook 5100U Notebook

1 Answer

Can't start up the laptop as Media test failure

If you can access the motherboard look for 'JBAT1' and if located put jumper on pins 2-3 then back to 1-2, although i'm not 100% sure if your notebook board is similair to that of an ATX board. If you are able this will delete any saved bios entries of HDD etc.

Dec 14, 2006 | BenQ Joybook 5100U Notebook

Not finding what you are looking for?
BenQ Joybook 5100U Notebook Logo

438 people viewed this question

Ask a Question

Usually answered in minutes!

Top BenQ Computers & Internet Experts

JP Services
JP Services

Level 2 Expert

310 Answers


Level 3 Expert

2600 Answers


Level 1 Expert

6 Answers

Are you a BenQ Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides