Question about Brother MFC-8860DN Printer

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Cant print from mp tray

Says "no paper"

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  • Anonymous Dec 02, 2008

    noise on the tray andwill not feed thepaper

  • Anonymous Dec 11, 2008

    I have the same problem. I made sure there's not too much paper and not too little. I checked to make sure the paper is lined up straight and it doesn't have any curled edges, etc. I went through the steps on Brother's website for troubleshooting. Nothing works.

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1 Answer

Why does my Samsung ML-3712ND printer say "paper empty in MP tray" when it is not empty?


The MP tray is the fold down 50 sheet tray that is built in to the front door of the Samsung ML-3712. It is usually used for thick papers, letterheads and unusual sized paper.
Sometimes people mistake the 250 sheet cassette tray that slides underneath the printer for the MP tray.
If you want to print on plain paper in your cassette tray and you keep getting this message.
1. cancel all print jobs
2. try printing a new document ( you can make a new word document with just one line)

if that works
Usually one of the settings in the print job you are printing will be out of specification ( could be too small margins) and the printer will be trying to feed from the MP tray

If the new print job doesn't work, the problem is likely in your default printer settings/properties

Dec 01, 2014 | Samsung Office Equipment & Supplies

1 Answer

My Brother HL 4040cn showes a Jam MP Tray. There are no papers jambed but it will not reset.


Hi James,
Remove the paper from the MP tray.
Remove any jammed paper from in and around the MP tray.
Fan the paper stack, and then put it back in the MP tray.
When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on both sides of the tray.
Press Black (Mono) Start or Color (Colour) Start to resume printing.
Still having Problem Then follow Us For
Brother Printer Support

Feb 20, 2014 | Brother HL-4040CN Laser Printer

1 Answer

Trey 1 is giving a message out of paper when they is paper inside


The message "No Paper" will appear on the LCD display if the Brother machine does not detect paper in the paper tray(Tray#1 or Tray#2) or MP(Multi-purpose) Tray.

Resetting the Brother machine may resolve this issue. To reset the machine, unplug the power cord from the AC power outlet for approximately 10 seconds and then plug it back in.

Note

For MFC users :
The Brother machine can be powered OFF for up to 4 days without losing faxes in memory.

If the message "No Paper" continues to appear on the display follow the instructions listed below:

When printing from Tray#1 or Tray#2 :

Pull the paper tray completely out of the machine. Go to STEP2.

When printing from MP Tray :

Go to STEP4.

Note Tray #2 is the optional LT-5300 paper tray.The MP Tray is just above the main paper tray and can be accessed by opening the MP Tray door. To open, pull on either the left or right side of the front door by the circular cut out.

2. While pressing the blue paper-guide release lever, slide the paper guides to fit the paper size. If the back of the paper tray doesn't move, the tray lock button may be in the lock position; slide the lock button to the unlock position and pull out the back of the paper tray again. With the paper removed, you will see the LTR (letter) marking on the plastic plate on the bottom of the paper tray to indicate where the moveable rear guide (with protruding arrow) should be moved to for letter size paper. There is also a marking for legal size paper. Make sure the guides are set at the correct mark. Reload the paper in the paper tray. Make sure the moveable rear guide does NOT push tightly against the paper. It should be adjusted to the LTR (letter) or LGL (legal) position, depending on your paper size. If the moveable rear guide is pushed too tightly against the rear edge of the paper, the paper will get stuck in the tray and a loud plastic snapping noise may be heard when feeding paper.

3. Move the tray lock button to the lock position (slide the button towards the paper).

4. If there is no paper in the tray, reload the paper.

When printing from Tray#1 or Tray#2 :

The tray can hold up to 250 sheets of 20lb paper. Do not overfill the tray. There is a maximum paper mark located on the top of the right and left paper guide. It looks like a V cut out in the plastic.

Note

If you are using special paper and the machine has problems feeding it from the paper tray, try the paper again using the manual feed tray. Make sure you insert the paper far enough --about 1 inch- under the gray plastic bar in the MP Tray until it stops or it will not be fed and the machine will display the message "No Paper".


5. Verify the correct size and type paper is being used:
When printing from Tray#1 or Tray#2 :


If you are printing from a PC and using the paper tray, make sure that MP Tray is NOT selected in the application's print properties for Paper Source.

When printing from MP Tray :

If you are printing from a PC make sure that the MP Tray is selected in the application's print properties for Paper Source.

Note: Please be aware that the setting in the printer driver will take priority over the setting made on the control panel.

14. If you have set the Tray Use settings for a particular tray, the machine will feed paper only from that tray. If the selected tray is out of paper, a "No Paper" message will appear on the LCD. You need to reload paper in that tray.
To set the Tray Use setting, follow the steps below:

a. Press Menu.

b. Press the up or down arrow key to select General Setup.

c. Press OK.

d. Press the up or down arrow key to select Tray Use.

e. Press OK.

f. Press the up or down arrow key to select the mode you want to use.
You can select Copy, Print or Fax(MFC users only).

g. Press OK.

h. Press the up or down arrow key to select the tray.
You can select Tray#1 Only, Tray#2 Only or MP Tray Only.

i. Press OK.

15. For MFC users :

To test, print the Help List.

. Press Menu.

a. Press the up or down arrow key to select Print Reports, and press OK.

b. Press the up or down arrow key to select Help List, and press OK.

c.Press Start.

For DCP users :

To test, print the User Settings.

d. Press Menu.

e. Press the up or down arrow key to select General Setup, and press OK.

f. Press the up or down arrow key to select User Settings, and press OK.

g. Press Start.

Note

If the problem still continues after following the above instructions,

I recommend you clean the Separation Roller, Pickup Roller and Separation pad following the instructions of the FAQ: My Brother machine mis-feeds paper.

Apr 21, 2012 | Brother MFC-8460N All-In-One Printer

1 Answer

My OKI C5500 will only print from the MP tray, and will not take paper from the bottom paper tray, even though there is plenty of paper in the bottom tray. Its giving me a 490 Error message, but I do NOT...


490 error means -

LOAD mmm AND PRESS ONLINE SWITCH 490: MP TRAY EMPTY

Print job from MP Tray has been received and the MP Tray is empty.

Load the requested media (mmm) in the MP Tray and press ON-LINE.

Check your print driver settings and see if your defualt try is set for the MP Tray. Also see if the page setup for the print job is set for MP tray.

Feb 17, 2010 | OKI C5500n Printer

1 Answer

I have a brother MFC-9440cn printer. The printer is telling me to load paper in the MP load. I need to use the tray instead of the MP load. How do I go about doing this?


When you ready to print your computer.please go to print properties setting paper source default or tray 1 or MP.MP mean multi pass tray.I mean front paper loading tray.

Jan 14, 2010 | Brother MFC-9440CN Laser Printer

2 Answers

I have an lexmark 630 and keep getting the error "load MP feeder plain paper" thanks for the help chip loye chapelthrill@gmail.com charlesloye@gmail.com


Please follow my tips ,When you print your computer before you go to print properties.Setting paper layout choice paper source and enable MP tray then print ok.
keep your mind before print you must be insert paper in MP tray.

Sep 28, 2009 | Lexmark T630 Laser Printer

1 Answer

DCP 8065DN


please print option paper source setup mp tray and setup page size then solve your problem
mp tray is copier front side open it and insert paper or print source lower casset
i pray you wiil success

Sep 03, 2009 | Brother DCP-8065DN Black and White Copier

1 Answer

Tray selection issue: Documents may be setup to print to the MP feeder, (multipurpose feed, not manual feed), but the printer will only pull from tray 4. I'm not sure why, earlier this week it would o


The usual reason that the printer will ask you to load paper into the MPF is that the green paper guides in the paper tray is not clicked in the right position. It only needs to be slightly out of position to give the wrong paper size info to the printer. The easiest way to confirm if the guides are correct is to print the Menu Settings Page. Check that the paper sizes listed in that report are the same as the actual paper sizes in each tray. If it's different you need to adjust the guide correctly. It's remotely possible that the sensing switch is faulty but it's more likely that the paper tray guide isn't latched in it's correct position.

May 29, 2009 | IBM Infoprint 1532 Laser Printer

1 Answer

IBM infoprint 1422 won't feed through paper tray, only works with mp loader


Ok.... I have these printers at work...and i think i have figured this one out :
Under setup menu , goto configure mp , then switch the settings from cassette to manual. You see these printers are used at Hotels where the bottom tray is for legal size paper used to make key packets and the mp is used for regular sized paper printing reciepts....Hilton family hotels use them for example....the next thing I'm trying to figure out is how to set it so I won't have to push the go button every time I print something

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Fs-1030d even when set tray1 as source will print from mp feeder if paper in it


If paper in mp tray it can print mp tray only,
There is no option to chane the settings.

Oct 14, 2008 | Kyocera Office Equipment & Supplies

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