Question about Brother MFC-9420CN All-In-One Laser Printer

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Line in the scaned pages

When I scan / copy multiple pages from the top it will have a line right in the middle of all the pages but if I scan/ copy from the tray doesn't have line!!!!

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Morgansaki,

You have a dirty scanner lense. when you lift the top cover, as though you were going to do a copy from the platten glass, you will see there is a smaller glass to the left hand side of the scanner. look very hard at this glass and you will see there is a dirty mark on the lense. clean the cglass thoroughly with some quality window cleaner and you will find you line will go away.

Gremlin11

Posted on Dec 10, 2008

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Click on the link to get step by step guide

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00671260&lc=en&dlc=en&cc=us&lang=en&rule=668&product=441125

If it even marks on the print outs....do state

Please don't forget to vote!

Cheers!

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This could be one of many problems, i will tell you a few solutions that i know of, check the lid and see if there is a bulge in the middle of the lid (is the lid uneven in anyway?), if it is, i would suggest that you return your printer to the place where you bought it. This could also be a setting on your printer, the setting could be to scan a book or to scan two smaller pages.

If you would like a manual on how to sort this out (if the problem persists), please e-mail me at dustin_ellse@yahoo.co.uk

Kind regards and good luck
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