My Vornado TouchStone Vortex heat 500 Heater - temperature
No matter which room, including an outside shed, my Vornado heater always shows 65 degrees as the starting temperature and does not heat up to the set temperature of 71 degrees. When it shuts off once the monitor says 71 degrees, the room thermometer and a second remote unit still state 61 degrees. what is wrong with this unit which is brand new?
Re: My Vornado TouchStone Vortex heat 500 Heater -...
After calling Vornado Corporation, they suggested that the room temperature monitor might be failing as it read 65 degrees no matter where you started the heater. I took the unit back to the store I purchased it from, and we unpacked another unit and found the same problem existed. Therefore, the product is not capable of heating a room properly and I will continue my search for a space heater to control the temperature in my upstairs office which does not have air ducts for heat.
If anyone has recommendations I would be interested in their comments.
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Nothing is wrong with unit ,that's how heat pump work ,you should also have a 2 stage heat which most likely electric heat so when heat pump cannot keep up with temperature the electric heat should kick in and heat up the space
You didn't include a model number, so it's hard to know for sure - but I'll take a stab at this one. Many of these t-stats have a programmable offset to reduce "hunting". This can be as little as 1 degree or more than 2 degrees.
This means if you set the offset to 1 degree and the room temperature to about 65 degrees, the furnace will heat the room until the t-stat registers a rising temperature of 66 degrees. The furnace shuts off and will not turn on again until the t-stat registers a falling temperature of 64 degrees. The average is 65 degrees, and prevents the furnace from starting and stopping numerous times instead of just once with the 1 degree offset.
You can further reduce the number of furnace start and stops by increasing the offset to 2 degrees. This would work like this when the t-stat is set to 65 degrees and the room is cool:
Room Temp Furnace 63 On 64 On 65On 66 On 67 On 68 Off
The room is now warm and heat or furnace is off. The room begins to cool like below:
67 Off 66 Off 65 Off 64 Off 63 Off 62 On
With a 1 degree offset, the room temperature varies +/-1 degree (about 2 degrees total). With a 2 degree offset, the temperature about varies +/ -2 degrees (about 4 degrees total).
Also, when the thermostat shut the heat off, the heat that was made is delivered to the space instead of wasted by sending outdoors - so the room will get a little warmer even though no fuel is being burned. The same holds true at the other end. When the t-stat turn heat on, fuel is burned, but there's little heat until the source has reached the optimum temperature and then the heat is delivered to the space.
I hope this helps & good luck! Pleas rate my reply - thanks!
Call 1-800-234-0604 - This is Vornado's consumer service line. This manufacturer is well known for great customer service, and they should be able to tell you if something is wrong with the unit. If so, and if the heater is under warranty, they will fix it or replace it for free. You won't even have to pay shipping to send the unit in.
did it get set on its side, there is a saftey switch inside to kickout the heating element if its knocked over, unplug it, pick it up and turn it around at different angles, return upright, shake gently, plug in and see if it puts out heat
If it is a wall furnace with a built-in thermostat(sounds like the 1 to 10 dial is the thermostat) into the control then you would need to buy an updated gas contol valve that will hook up to an external thermostat and a programmable thermostat. The old gas contol valve would need to be removed and the new one installed. Then the thermostat wires would connect to the gas control valve millivolt system. A heating company can perform this service for you and I highly recommend you have it professionaly installed if you are not experienced on this process. You could leave a gas leak or other hazardous situation if not installed correctly.